Job description

Position Description
Position/Business Title: Effective Date:
Marlin Bar Cashier March 2019

Job Profile Title (for HR use only): Work Location:
Cashier, Marlin Bar Various

Status: Exempt:
Full Time or Part Time Hours Non-Exempt:

Reports to (Position Title): (for HR use only)

Marlin Bar Store Manager Division: Marlin Bar Job Family: Retail Job Level: 2

The following job description contains representative examples of work that will be performed in positions allocated to this classification. It is not required that any position perform all of the duties listed, so long as primary responsibilities are consistent with the work as described. Roles and responsibilities can often be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company. Accordingly, associates may be asked to perform duties that are outside the specific functions that are listed.

I. PURPOSE OF POSITION
The Marlin Bar is a relaxed refuge, where our guest can unwind with a cocktail, light fare, and simultaneously enjoy some retail therapy.

Take responsibility for achieving individual and team sales goals. Enhance the guest’s experience by providing prompt, friendly, knowledgeable, and professional service that supports Tommy Bahamas’ Retail Mission Statement, Core Values and Service Excellence techniques.

II. ESSENTIAL JOB FUNCTIONS
Function

• Participate in a team environment that promotes sales and service success.
• Learn how to speak with the guest about our products that include food and beverage as well as retail offerings.
• Commit to maintain the culture through the evolution of the business.
• Actively participate in all location related meetings and training sessions, and apply learned skills on the job.
• Genuinely greet all guests with a friendly smile and personalized offer to help with their shopping needs.
• Recommend, select, and help locate or obtain merchandise based on guest needs and desires.
• Consistently invite the Guest to join the Guest Registry and explain the benefits of joining.

Efficiently handle the purchase and return transactions following policies and procedures as well as sale and service expectations.

• Learn, reference and apply product knowledge information obtained from various sources such as co-workers, seasonal buy strategy and visual documents, company Intranet, product labels, and Product Knowledge binder.
• Embrace brand direction by providing product knowledge and fashion direction with guests on a daily basis.
• Be a strong ambassador of the brand by personally representing the season’s trends and key items for the business.
• Maintain current knowledge of tommybahama.com, marketing programs, images, and media plans.
• Proactively seek opportunities to up sell and add-on additional merchandise, further enhancing the guest’s shopping experience.

• Anticipate and overcome guest objections to purchasing merchandise.
• Meet and exceed sales and service performance goals set by store management team members including but not limited to individual sales, units per transaction (UPT,) dollars per transaction

(DPT,) etc.

• Build lasting relationships (“clientele”) with guests by contacting them to follow up on purchases, suggest new merchandise, and remind them of upcoming events.
• Maintain proper banking and media accountabilities at POS while following all “Banking” and

“Cash Wrap” policies and procedures.

• Watch for and recognize loss prevention situations and know how to prevent and handle these situations using outstanding guest service and “Loss Prevention” policies and procedures.
• Maintain a clean and safe environment for team members and guests in the store and restaurant.
• Follow Retail Operations policies and procedures.
• Actively participate in all location related meetings and trainings, and apply learned skills on the job.
• Be receptive to feedback and coaching.
• Participate in executing visual merchandising philosophies, cleaning and upkeep of physical store at the direction of store management. Assisting guests should always come first.
• Commit to maintain the culture through the evolution of the business.
• Other duties as required and that may occasionally be necessary to support the business.

III. POSITION DIMENSIONS
Scope, Complexity and Autonomy

• Professional. Engaging, upbeat, assertive, resilient, and hospitable attitude. Team-oriented, goal- oriented, respectful, and coachable. Willingness and interest in learning retail sales.

Decision-Making Authority and Judgment

• Use common sense and do what’s right for the guest.
• Follow federal/state/local liquor laws.
• Ability to receive constructive feedback and coaching as needed.

Supervision Received
Marlin Bar Store Manager

Supervision Exercised
None

Principal Relationships/Key Contacts

• Guests
• GM and Assistant Manager
• Location teams
• Regional and District Management

IV. POSITION SPECIFICATIONS
Education and Certifications

• High School diploma or GED
• Must be 18 years of age or older

Experience and Skills

• Generally, 1+ year of customer service or related experience
• Strong sales and service skills, strong interpersonal skills, verbal communication skills, listening skills, ability to multi-task, time management skills, organization skills, basic math skills, cash handling/transaction skills, and ability to set and achieve goals
• Must have an aptitude and enthusiasm to learn about all Tommy Bahama products available to our guest

Oxford Industries – Confidential 2
2

Competencies

• Ability to multi-task
• Good organizational skills
• Ability to learn products for both retail and Marlin Bar.

Special Considerations
Lift and or move up to approximately 40 frequently or occasionally

Bending/stooping/kneeling required frequently or occasionally

Twisting required frequently or occasionally

Routine standing of approximately 8 hours per day.

Maneuvering the following types of equipment or machinery:

Travel approximately _%

Other

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

FOR HUMAN RESOURCES USE ONLY:
Date Description Received: March 2019 Date of Evaluation: March 2019
Exempt:
Non-exempt: EEO-1 Code: 4

Job Family: Retail Job Level: 2 Job Code: 11352
Sarbanes-Oxley Position: No Comments/ Notes:

Oxford Industries – Confidential 3
3

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

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