Job description

Sales Representative (Outbound) Job Summary
As a Sales Representative (Outbound), you will be responsible for generating monthly sales through outbound cold calling or lead generation which plays a key role in the growth and expansion of Comcast Business Services and its product offerings. Through this role, you will facilitate the sale of Comcast Internet, Voice and TV services to small and mid-size business to new and existing customers. Great news, our Sales Representative (Outbound) is a remote position so self-motivation and eagerness to exceed goals is important and you will be accountable for individual results and overall impact on our team.

Sales Representative (Outbound) Compensation
Total Target Compensation (Base Pay plus Targeted Commission): *$30.22
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base Pay: *$17.00

Sales Representative (Outbound) Benefits
Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
401k available after 90 days
Paid training
Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.) * (Must be in a Comcast serviceable area)
Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
Tuition Reimbursement (where applicable)
Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)

Sales Representative (Outbound) Responsibilities
Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques. Sell Comcast Internet, Voice and TV services to small and mid-sized business to new and existing customers.
Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.
Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills.
Consult with business customers on their business application, solicit referrals for potential new prospects and close web leads.
May partner with field to provide referral of complex opportunities to the outside sales organization.
Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately.
Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers' orders are fulfilled.
Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.

Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.

Sales Representative (Outbound) Additional Requirements
High School Diploma / GED
2-5 years of applicable experience in a related or similar field
Demonstrates the ability to work independently with little or no supervision

Sales Representative (Outbound) Home Office Requirements
In a virtual environment, Comcast requires a minimum 100mbs speed which is capable of being hard wired into the provided equipment, either through a direct wall input or your routerHave a quiet work area in a location that provides privacy from other people, activities and noise
Have a steady work surface
Have a comfortable chair
Adequate lighting
Fast and reliable internet service.

• Disclaimer: Starting rate is dependent on several factors, including your city/state of residence. Comcast follows all local and state regulations/laws regarding minimum wage.

Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

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