Job description

About Grady Britton:

Grady Britton is a full-service brand agency based in Portland, Oregon. Our specialty lies in building brands that do more; creativity inspired by business goals and a will to be great. Grady Britton is a certified B Corporation. This certification means GB voluntarily invests in meeting significantly higher standards of sustainability, governance and giving back to the community in our daily operations. It stands for “Business as a Force for Good” versus a belief that business exists only to generate profit. Now more than ever, we want our time and talent applied toward greater purpose. Our mantra, “Leave today better than yesterday” is a simple North Star of an idea that brings us in everyday: improving, inspiring, challenging, creating for better. Our community, relationships, strategies, processes, the work— and especially, ourselves. It’s what motivates GB’s difference: building business for brands that put people first.

Grady Britton values the experience and knowledge that diverse team members bring to our workplace. This means we work to provide an environment of mutual respect where all employees, regardless of identity, can have their best career.

About the role:

We are searching for a Senior Account Manager with B2B experience to join our account team and lead the day-to-day of an integrated B2B client, along with other clients that often have a business-audience focus.

If you thrive in a complex and detailed environment and are willing and are able to wear many hats (e.g. go-to team player, client delighter, first responder, quality control guru, etc.) that are critical to our work and success with clients, you might be a perfect addition to the Griffin team.

This Senior Account Manager’s primary focus will be independently leading client accounts and working in partnership with other team members across the agency including creative, paid/earned media, and production to achieve successful outcomes. The ability to juggle and prioritize many different tasks and details, as well as balance the needs of several audiences/variables (e.g. clients, internal team, budgets, timelines, etc.) is critical. As is the ability to proactively identify the next opportunity or challenge, act with timeliness and urgency, and read people/situations accurately to make good decisions and influence action. Strong instincts, a willingness to drive work and take accountability for it, as well as knowing when to raise a flag or ask for help are also needed.

Responsibilities include:

• Lead client(s) accounts to further momentum with and influence client relationships while developing effective work that tackles their business challenges
• Effectively develop marketing plans, creative briefs, proposals/SOWs, and other tools needed to set strategy and define/manage expectations internally and externally for projects
• Proactively and consistently communicate with clients to manage expectations and ensure satisfaction, and be an ongoing extension of their teams
• Effectively develop and manage revenue projections and profitability of client accounts
• Organically grow accounts by leading the agency team to proactively bring new opportunities to clients based upon the agency’s robust services and capabilities
• Maintain timely communication with appropriate team members to ensure positive workflow through weekly status reports, project timelines, budget recaps, estimates, etc.
• Set and deliver upon the goals and objectives of the client account
• Review and reconcile monthly billing and invoicing of clients
• Maintain an enthusiastic, inclusive and positive work environment

Qualifications:

• 5-7+ years of agency or in-house account management experience; B2B experience and interest preferred
• Demonstrated account leadership, initiative, and willingness to assume greater responsibility
• Experience working in an integrated agency/in-house environment with paid media (particularly digital channels), earned media, and social media
• Strong professional business writing skills, as well as proficiency in Google Suite and Microsoft Office
• Strong emphasis placed on (not mandatory) experience with some or all of the following tools: Workfront, Basecamp, Teams, and Zoom
• Strong interpersonal skills and a natural love for working with clients/teams
• Strong presentation skills, as well as excellent written and verbal communication skills
• Demonstrated ability to manage deadlines and budgets
• Organizational skills with deep attention to detail
• Proactive, resourceful, solution-oriented, and able to multitask effectively
• Agility, with the ability to identify priorities, shift gears quickly, and guide additional team members
• A sense of urgency and responsiveness
• Understands agency nuance (e.g. how to build trusting relationships with creative and other internal teams)

Salary Range:

• $75 - 85K with potential annual bonus and robust benefits package

How to apply:

Please send the items below to jobs@gradybritton dot com.

• Cover letter – tell us who you are and why you’re interested in the role!
• Updated CV or resume
• Professional References – we would like to receive at least three professional references, with at least one being from a former client.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location

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