Visionary Integration Professionals (VIP) provides industry-leading management consulting, system integration, and technology deployment solutions. VIP helps its clients strengthen mission outcomes by combining deep industry specialization, agility to adapt as needed, and an unwavering commitment to client satisfaction. VIP brings expertise in how to deploy systems that align people, processes, and technology to accelerate strategic change and to deliver business results in partnership with its clients. Since 1996, VIP has worked with over 1,200 public sector and commercial clients. For more information, visit https://trustvip.com. Join VIP: A strategic approach to accelerate your career!

We are seeking a Splunk Log Monitoring Engineer to work with our client. This is a remote opportunity.

The Log Monitoring Engineer will provide development, deployment and testing for enhancements and onboarding of data into the Splunk platform. The Log Monitoring Engineer will analyze and design enhancements to promote increased user adoption of Splunk for monitoring at the client. Analyze Operational team requirements and design data models and integrations for data.

Role and Responsibilities

• Working with project teams and other ISD stakeholders to define monitoring requirements & identify gaps in existing monitoring.
• Perform Systems Analysis: Engage with internal teams to align platform capabilities with business requirements
• Developing of standard operating procedures and guidelines
• Design and implement Splunk apps, reports, alerts, and dashboards
• Documentation of Splunk knowledge objects (Apps, Dashboards, Saved Searches, Scheduled Searches, Alerts)
• Deploy integrations for internal stakeholders
• Perform Unit Test, System Test and User Acceptance Tests (UAT) for Splunk Dashboards and Apps developed
• Implementing Systems monitoring processes through the ISD project and software development lifecycle.

1. Technical Direction

• Quickly learn and maintain functional knowledge of evolving industry technologies, concepts and trends
• Provide technical guidance and assistance to internal customers and other ISD staff
• Recommend, develop, and maintain standard operating procedures for supported systems
• Create, review, and modify diagrams, schematics and other technical documents and templates
• Establish technical direction, develop, and initiate activities and assignments, organize and coordinate plans and efforts
• Conduct engineering and technical research and make recommendations on proposed solutions; anticipates and adjusts for potential problems

2. Engineering Support

• Participate in technology research, procurement, deployment, and configuration of new and modified systems
• Uses logic and methods to investigate and diagnose system and product defects, and collaborate with internal technical teams and vendors for resolution
• Recommend design modifications to maximize availability and performance
• Ensure security and integrity of system and product solutions
• Complete work according to standard engineering principles and practices
• Ensure compliance with applicable standards for information security
• Train, guide, and mentor less experienced staff

3. Design Solutions

• Oversee the design and implementation of system and product solutions in respective area supported
• Review and interpret system and product requirements. Analyze system requirement documents and other data to evaluate feasibility, cost and maintenance prerequisites
• Consult with engineers and other ISD staff to implement standard operating procedures and provide technical expertise and direction
• Document new system components or modifications to existing components to comply with engineering design and performance specifications
• Apply engineering principles into the design and enhancement of new and existing systems
• Coordinate with other ISD and business unit staff regarding implementation and modification of system and product solutions
• Analyzes and make recommendations regarding performance, scalability and availability metrics

4 Analysis and Research

• Investigate operational or business problems and propose solutions
• Ensure compliance with Client ISD standards and best practices
• Solve business problems by defining the problem, interviewing stakeholders, identifying, and evaluating alternatives, and presenting the findings
• Present complete and organized documentation of processes, systems, and data
• Identify and analyze opportunities for new and/or improved processes, data, or technology; provide clear picture of possible outcomes

5. Communication

• Presents consistent, concise, relevant, reliable and timely information to all appropriate internal and external audiences/stakeholders through a variety of media
• Ensures accuracy of information to enable effective business decisions
• Frame message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience
• Seek input from audience; confirms understanding; presents message in different ways to enhance understanding

6. Performs other related duties as assigned.

Qualifications (all required unless otherwise noted)

• Bachelor’s Degree in a related field, or the equivalent combination of education, training, and experience
• Certification: Splunk Certified Architect
• Demonstrated experience designing and implementing Enterprise level Clustered Splunk environments consuming data from lots of different sources.
• Demonstrated experience designing and building complex dashboards based on Splunk to include complex logic, workflows, and data transformation.
• Demonstrated experience building and maintaining a complex data model to normalize incoming data sources.
• Intermediate experience in scripting with Windows PowerShell
• Designs and formulates plans for new and existing system and product solutions
• Provides engineering support for large-scale 24x7 operational environment, including off-hours
• Proven skillset in troubleshooting and resolving complex system and product defects
• Experienced with system and product performance, reliability, and availability
• Creates and maintains detailed schematics and other documentation for system and product solutions
• Applies research and analytical techniques to the design and development of new and existing systems and products
• Capable of managing multiple projects, resolve conflicting requests, and adapt to changing requirements and priorities
• Experienced in large project efforts from a technical perspective
• Strong analytical, planning, and technical problem-solving skills
• Clearly and concisely present findings and conclusions
• Ability to exercise initiative, produce desired results and achieve objectives
• Solid documentation and organizational skills
• Comfortable working with all levels of employees; including senior management
• Effective communications skills; written and verbal
• Proficiently lead, guide, and mentor others

Requirements (all required unless otherwise noted)

• 5+ years’ experience with scripting languages and automation tools
• Ability to multi-task and prioritize high priority tasks and projects
• General knowledge of the Service Portfolio, Business Services, Configuration Items and Universal Configuration Management Database (UCMDB) and how that works
• Ability to work through problems in a methodical approach while under pressure and within timelines
• Proficiency in performing research and analysis within timelines
• Ability to deliver monitoring solutions within timelines
• Ability to effectively learn and understand Applications and how they function to effectively monitor them and/or how they impact Systems monitoring
• Ability to lead efforts and tasks
• Capacity to work with all levels of employees
• Expertise in effectively handle problems, complaints, provide user support, and deliver solutions
• Ability to effectively deliver presentations on monitoring processes, technology, dashboards, infrastructure, and proposed solutions
• Ability to develop and document Systems monitoring processes, guidelines, standard operating procedures and implement them
• Ability to formalize reports, charts, and action plans
• Knowledge of Windows server administration and Linux/Unix administration and commands

Desired

• Familiarity with financial industry
• Knowledge of Customer operations, processes and procedures
• Some experience in Perl, Python, Jython, SQL and Java a plus

Hours: Monday – Friday; 8:00am – 4:30pm
On-call and after-hours support required

The compensation for this position is $50.00 to $75.00 per hour depending on experience and qualifications. This position is eligible for a benefits package including; medical, dental, vision, a 401(k) plan and company match, short-term and long-term disability coverage and basic life insurance.