About Monogram Health

We are dedicated to improving the well-being, quality of life and health outcomes for our patients by partnering with the nation's leading kidney specialists to provide transformative kidney care. Monogram Health supports patients suffering from Chronic Kidney Disease and End Stage Renal Disease by forming deep rooted relationships and preparing them both emotionally and physically for the challenges of managing kidney disease.

Position: Sr. Implementation Manager

The Sr. Implementation Manager is accountable for implementation of new clients, as well as supporting expansion of current clients. Responsible for driving a successful project management approach, ensuring repeatable positive outcomes. The ideal candidate is detail oriented, a strong team player, and has excellent prioritization and time management skills. Main responsibilities include 1) Develop implementation tools and resources including project plans, project tracking tools, internal status updates, kick-off decks, and related items required to meet go-live 2) Collaborate closely with the Client Partnership team to ensure client satisfaction 3) Monitor and track project plan tasks and client deliverables to ensure on-time delivery 4) Collaborate across the organization to ensure all tasks and milestones are met to exceed contractual and client expectations.

Position Requirements

• 
  Phoenix, AZ, Nashville, TN, or remote
• Bachelor’s degree from a four-year college
• 4+ years’ experience with program management, project management, or similar experience
• 3+ years’ experience working for a dialysis organization, value-based provider group, health plan, and/or vendor contracting with health plans delegated for services
• Self-starter skills who will work well on a team and employ strong communication skills to manage project timelines and deliverables
• Detail oriented, excellent prioritization, and time management skills
• Expertise partnering with internal departments to drive collaboration and results
• Experience successfully designing, implementing, and managing large projects, including change management initiatives within healthcare provider organizations
• Superior project management skills and an orientation to plan and organize work and teams
• Ability to be successful in a fast-paced, matrixed environment and manage multiple projects/ deliverables
• Highly proficient in Microsoft Excel, Word, and PowerPoint
• Valid driver’s license

Roles and Responsibilities

• Develop a successful project management approach to track and review tasks to ensure timely and quality submission to clients while, ensuring repeatable positive outcomes.
• Develop implementation tools and resources including kick-off decks, project plans, project tracking tools, internal status updates and related items.
• Document and maintain current client IT processes and business requirements.
• Lead and facilitate project management teams, processes, and schedule meetings to track towards timely execution of implementation.
• Proactively identify and escalate barriers to project success.
• Utilize effective problem-solving skills to overcome both internal and external challenges.
• Work across the organization to define and establish workflows.
• Develop strong Internal coordination, collaboration and communication (Client Partnership, Clinical Performance, Market Leadership, IT/Medical Economics) to ensure systems and processes are established to meet specific requirements.
• Facilitate implementation meetings with external partners and clients.
• Communicate updates to internal and external parties at all levels of the organization.
• Other duties as assigned.

Benefits

• Opportunity to work in a dynamic, fast-paced, and innovative care management company that is transforming the delivery of kidney care
• Comprehensive medical, dental, vision and life insurance
• Flexible paid leave & vacation policy
• 401(k) plan with matching contributions
• Health Savings Account (HSA) and Flexible Spending Account (FSA)

Monogram Health uses next generation artificial intelligence algorithms to predict necessary and timely care to promote the delay of kidney disease progression, seamless transitions to dialysis and/or pre-emptive kidney transplant. We then utilize in-home visits to build meaningful relationships between patients and their care team that drive positive behavior change and optimize our patients’ health outcomes.

At Monogram Health we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.

At Monogram Health we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.

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