Job description

• Virginia Tax is looking for a Senior Technical Writer with 8+ years of experience to assist with Developing and publishing documentation in support of Virginia Tax Integrated Revenue Management System (IRMS)

• The successful candidate will produce high-quality technical documentation (procedure, standards and guidelines), and training materials. This will include assisting in producing system documentation, system/user manuals, system release documents, user interface content, and online help content for the virtual learning system related IRMS

Responsibilities include but not limited to:

• Writes and edits technical documents including reference manuals and product manuals.

• Writes and edits procedural documentation such as user guides and manuals.

• Determines the type of publication that will best serve the project requirements.

• Meets with technology managers, engineers, programmers, project managers, and subject matter experts to learn about specific products or processes.

• Research industry standards and products to better understand system.

• Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.

• Plans writing processes and sets timelines and deadlines.

• Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process.

• Gathers feedback from customers, designers, and manufacturers to improve technical documents.

• Work with Team to prepare, review, revise, and maintain current and future policy and standard operating procedures.

• Structures procedures in a logical sequence.

• Ensure messages and terminology is consistent across all written materials associated with implementation of new system.

• Identifies, creates, revises, and maintains documentation and templates needed by the agency, technical teams, and user groups.

• Provide professional technical writing and editing services on materials such as informational products, presentations, press releases, reports, etc., while complying with agency style guides and quality control measures.

• Coordinate stakeholder input, fact-checking, and integration of written text and graphic design.

• Prepare, design, and publish documents and media that are distributed to a diverse government user base.

• Performs other related duties as assigned.

Job Type: Part-time

Pay: $28.05 - $45.78 per hour

Schedule:

• 8 hour shift

Experience:

• Microsoft Powerpoint (Preferred)

Work Location: On the road

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