Job description

Wonder Entertainment is seeking a hands-on Support Specialist that is highly-motivated, confident, and is focused on providing high-level customer service in a fast-paced and rapidly changing environment. This is a part-time, remote position.

Description

Responsibilities

• Resolves customer inquiries and concerns quickly and with a sense of urgency.

• Ability to multi-task and efficiently navigate through several programs and applications.

• Ability to build relationships to create lifelong customers.

• Ability to troubleshoot and communicate effectively.

• Resourceful and solutions-oriented with excellent problem-solving skills.

• Ability to be coachable, adaptable, and open to change.

• Responsible for achieving personal productivity targets.

• Must be able to talk on the phone with customers on a daily basis.

Qualifications

• Must be organized, personable, highly-motivated, and a pro at time management.

• Must be detail-oriented, articulate, incredibly flexible, and tech-savvy.

• Passion for events and excitement for helping others create memories.

• Customer Service experience is a must.

• Excellent verbal and written communication.

• Responsible and dependable.

• Must be a quick learner with the ability to successfully complete training.

• The ability to communicate effectively and provide feedback.

• Typing speed to be at least 60 wpm. Being a lightning-fast typist is needed

• Consistent internet connection in your home. You will need a computer, an iPhone or Android that is not more than two years old.

Job Type: Part-time

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