Put the World on Vacation

At Travel + Leisure Co. our mission is simple: to put the world on vacation. We turn vacation inspiration into exceptional travel experiences through nearly 20 of the world’s leading travel brands under Wyndham Destinations, Panorama, and Travel + Leisure Co. Together we’re shaping the future of the travel industry by creating new possibilities for vacationers. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

The Analyst, System Integrations role will help drive the success of the Global Rental Operations business through strategic management of inventory and system relationships that ultimately contribute to maximized RevPAR, Top Line Revenue, and continued support of integration, distribution, and management of inventory from internal and external partners. This includes sustaining and increasing the efficiencies of existing channels, as well as collaborating cross departmentally to support new promotions, campaigns, and system implementations. The individual in this role is expected to work independently to proactively identify areas of opportunity impacting system and data integrations, research and assess potential systematic solutions, and provide informed recommendations to leadership regarding both platform and inventory management.

Responsibilities include, but are not limited to:

System Integration Management

• Maintain current system integrations, including daily management of existing connections/applications, anticipating potential or troubleshooting current issues, and implementing proactive solutions.
• Automate processes to alleviate manual constraints on daily operations.
• Provide support and/or information to senior roles/management to make informed decisions or recommendations to leadership cross departmentally.
• Support regular flow of information/education regarding system integration capabilities.
• Develop internal controls and Standard Operating Procedures (SOPs) to ensure processes can be successfully executed by all team members.
• Configure, deploy, and analyze new connections with a focus on optimization.
• Support Systems Integration Manager throughout new integrations or ongoing operational processes.

Collaboration with Yield, Inventory, and External Partners

• Build trusting relationships with all partners through consistent communication, with both peers and leadership.
• Ensure all relevant perspectives are included in decision making impacting system integrations by properly identifying key stakeholders.
• Facilitate an open flow of information, breaking down silos between groups to increase efficiencies.
• Understand and incorporate all relevant cross departmental perspectives in daily operations.
• Provide support to technical liaison(s) for internal/external stakeholders and partners.

New Initiative Management

• Provide support when introducing new integrations, including participation over release of new initiatives to ensure implementation, setup, testing, and implementation of sustained support measures are properly executed.
• Identify downstream impacts of new implementations/integrations to ensure all stakeholders are properly informed and included in crucial decision making.
• Anticipate long term impacts of new initiatives and ensure all stakeholders are properly equipped to support and sustain new integrations.

Research and Analysis/Innovation

• Consistently seek out opportunities to improve current processes that result in time/cost savings for all partners.
• Leverage internal and external partners to understand, analyze, and propose system oriented solutions.
• Maintain/execute reports to track/measure success of existing and new system integration performance.

Travel Requirements

5% travel required.

Minimum Requirements and Qualifications

Education

• 4 year degree in Business Management, Computer Science, or related field is preferred, but not required.

Knowledge and skills

• Ability to manage multiple tasks, expectations, and competing priorities independently.
• Effectively communicate/collaborate with various levels and departments, both internally and externally.
• Self-motivated with the ability to be flexible in shifting priorities and focusing on critical tasks.
• Ability to identify and fully understand system capabilities, leveraging integration opportunities to streamline processes.
• Ability to complete tasks accurately, in a timely manner, and with a sense of urgency.
• Detail oriented with a passion for problem solving.
• Ability to create and understand process flows/mapping.
• Interest/experience in latest technologies and understanding how they work
• Preferred knowledge of integration, distribution, yielding, and/or revenue management

Technical Skills

• Extensive background using Microsoft Office, specifically Excel, Visio, and Word.
• Familiarity with the timeshare, OTA, Channel Manager, Digital, and/or tourism industries preferred.
• Knowledge of PMS providers
• Knowledge of I-Hotelier
• Knowledge of industry switch providers (DHISCO, DerbySoft, etc.)
• Experience with APIs and/or other integration touchpoints
• Experience writing SQL language and/or querying databases preferred
• Experience developing Power BI and/or Tableau visualizations and dashboards preferred
• Python knowledge preferred
• Familiarity with Agile and/or Waterfall processes

Job experience

• 1-2 years working with system integration, automation, technology implementation, and/or business analysis.
• 1-2 years working with analytics and/or large amounts of data
• Hospitality experience preferred.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.