Job description

One of our top clients, a prestigious and well know University is seeking a Temp Office Assistant, Transportation Program Manager

• Pay rate $25 - $28 per hour
• The position is 100% in an office.
• Monday-Friday
• The hours are 9am-4pmTemp position. the starting day is October 10th until April 28th.Temporary Office Assistant JD

OVERVIEW:
Reporting to the Director of Transportation and Parking Services, this role serves as a utility player to support a dynamic suite of transportation and parking services. The Office Administrator provides constant project and administrative support to each area of the TPS portfolio. This position will also serve as the primary point of contact for escalated cases with The Service Point.

RESPONSIBILTIES:
Program management and support, including parking operations and permit assignments; Revise Your Ride (RYR) commuter incentive programs; and campus mobility services.

• Register Participants for Lyft Program
• Support Lost Bike Request
• Maintain Inner Campus Access List
• Assist with Department Portal Setup
• Assist with Parking Assignment Updates

Primary liaison to The Service Point on all transportation and parking issues. ServiceNow Case Management

• Update The Service Point with TPS updates and notifications
• Process Specialty Permit RequestOffice management and primary administrative support for the Director.

Schedule Staff and Outside Department Meetings

ESSENTIAL QUALIFICATIONS:

• 5+ years of hands-on experience in program coordination and/or customer service.

Experience preparing materials for meetings and organizing and staffing events. Proficiency in the Microsoft Office suite.

• Ability to work collaboratively in a diverse university environment.
• Ability to work with confidential information and/or issues using discretion and judgement.
• Strong interpersonal skills, ability to work both independently and collaborate with teams within a customer-service oriented environment.
• Organizational skills to handle several projects simultaneously, accommodate shifting priorities, and meet deadlines.

PREFERRED QUALIFICATIONS:

• Experience in higher education, hospital, airport, or public agency parking and transportation programs.
• Experience in transportation and parking management systems (e.g., T2 parking software, TripShot next bus arrival, etc.) or other similar systems.
• Experience with ServiceNow or similar customer service platforms.

If this sounds like a role for you, please apply for immediate consideration!!

Job Type: Full-time

Salary: $25.00 - $28.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• program coordination and/or customer service: 5 years (Preferred)
• Microsoft Office: 1 year (Preferred)
• transportation programs.: 1 year (Preferred)
• hospital, airport, or public agency parking: 1 year (Preferred)
• parking management systems: 1 year (Preferred)
• TripShot or ServiceNow: 1 year (Preferred)

Work Location: In person

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