Job description

PrePass, LLC is a Software as a Service (SaaS) and technology solutions company in the transportation industry and the leader in the trucking weigh station, toll bypass, and software space. Now more than ever, we are proud to be a part of helping transportation companies get critically needed goods to their destination as timely and safely as possible. We help states and transportation companies reduce traffic, fuel usage, safety risk, and pollution while increasing productivity! PrePass, with 325+ employees (and growing), was recently spun out of a 6‐Billion‐dollar company, and for the first time in its nearly 25‐year history, will be its standalone organization! This position provides an opportunity to practive your administratoin and customer experience while working in a fun and a fast‐paced environment, for a financially secure and established organization.

Position Summary:

The Temporary Violations Processor teams up with join our Violations Management team to process incoming customer violations. This position reports to the Violations Supervisor, and the successful candidate will be responsible for data entry and processing of inbound electronic violations and mailed-in violations on behalf of our customers. The ideal candidate would have a interest in data entry, processing information, attention to detail, and be motivated to work with our team and independently to do the best for our customers. This position will be at our brand new gorgeous space in the most sought after area of downtown Phoenix, Block 23 at Cityscape.

This is a temporary position that will be scheduled M-F, day shift, 40 hours per week until March 31, 2023.

What We Want You to Do:

• Manual or system-assisted data entry of violations and researching transactions based on established criteria.
• Perform extensive research and analysis using agency websites and customer communication follow-ups.
• Analyze transactions from various data sources to identify anomalies and establish potential patterns.
• Follow-up with customers and agency representatives to resolve violation conflicts.

Who You Are:

• High School Diploma or equivalent is required.
• Computer proficiency with Microsoft Office skills
• High level understanding of basic computer programs and processes is desired.
• Ability to type 50 WPM.
• Organized and detail oriented with ability to prioritize work is a must.
• Ability to detect, document and correct quality issues. Effective verbal and written communication skills.
• Ability to lift boxes of mail. Stand for long periods of time scanning documents.

Additional Reasons this Job is Amazing:

• Work environment where you have a lot of independence.
• Centrally located in gorgeous downtown Phoenix; our brand-new office space was designed to create an employee centric safe work environment!
• Ability to work with a purpose and make an impact on our planet.

Job Types: Full-time, Temporary

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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