Tracking Specialist (Bilingual Spanish/English)

Full Time
Bronx, NY
Posted
Job description
Position Summary:
Tracking Specialists are instrumental in the important follow up and monitoring of patient activities. Patients in our care that undergo diagnostic imaging in particular require comprehensive follow-up to ensure the highest quality of care. Through phone calls, letters, and continual communication, the Specialist is an important linkage between the patient and the referral provider(s). This is a hybrid position (4 days remote, 1 day onsite per week) requiring a commitment of Monday through Friday 8am-5pm.

Minimum Qualifications:
  • High School Diploma required
  • Bilingual Spanish/English required.
  • Understanding of basic medical terminology.
  • Must be skilled in using Microsoft Word and Excel.
  • Customer service skills are required.
  • Ability to multi-task and effectively communicate with others.
Key Duties:
  • Obtains weekly report of outstanding recalls in Diagnostic Departments Box and Recall Tracker Boxes in EHR.
  • Tracks recalls in and assures that all patients are recalled in a timely manner.
  • Reviews EHR to ensure that results and consult reports are accurate and complete.
  • Maintains communication and follows-up with patient and referral provider to ensure compliance with result notification requirements.
  • Collaborates closely with Referral Associates and Ancillary Providers.
About Urban Health Plan:
At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 40 years ago. That tradition continues today by promoting excellence in everything that we do.

Starting Compensation: Minimum $16.50 per hour; Maximum $16.50 per hour
Benefits Include:
  • Fully funded Health Insurance for yourself
  • 73.5% funded Health Insurance for your family
  • Dental Insurance
  • $50,000 term life Insurance
  • 401(k) Retirement Savings (including annual UHP Contribution)
  • Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!).
UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.

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