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Training and Events Specialist - Maddison, MS

The position you are applying for is with Vertex Technology & Training Solutions which was formerly Raytheon Global Training & Logistics. The Vertex Company acquired Raytheon Global Training & Logistics in December 2021.

VERTEX OVERVIEW

The Vertex Company is a services solutions provider that operates as a federal government prime contractor. With over 7,000 employees in 200 locations worldwide, the Mississippi-based company offers vertically integrated solutions for defense and commercial customers.

Delivering integrated turnkey lifecycle support from concept definition, to engineering and manufacturing, through end-of-life support of complex systems and platforms, Vertex offerings include all levels of aviation maintenance, worldwide contractor logistics support, systems engineering and integration, specialized onsite mission execution, high consequence training programs for defense and commercial customers, and integrated supply-chain solutions. Over our 50-year history, we have perfected the balance of cost, schedule, and performance to offer high-quality solutions that consistently exceed customer requirements.

The Vertex Company is a Federal Contractor and must comply with Federal mandates. All employees may be required to obtain a COVID-19 vaccination as a condition of continued employment. A medical or religious accommodation may be granted on a case-by-case basis. In order for an accommodation to be considered, you must submit the COVID-19 Vaccination Accommodation Request form.

Vertex is a portfolio company of American Industrial Partner (AIP), an operationally orientated private investment firm with a 30 year track record of working with management teams to build scaled world class businesses (www.americanindustrial.com).

Training and Events Specialist

Vertex Professional Services (VPS), located in Jackson, MS is looking for a full time, Training and Events Specialist. The person who fills this position is primarily responsible for the administration of logistics support for training sessions and other events supported by VPS. This position requires the ability to work collaboratively with other team members and other functions to execute the logistical requirements for events. Candidates for this role can expect an hourly compensation between $19.00 thru $25.00 an hour depending on experience.

Duties and Responsibilities

• Coordinate and execute logistics to support learning programs, training, and events ranging in scale from individual course classes to week-long events for local and remote locations

• Intake new work and liaise with clients to identify and gain consensus on requirements, clearly define scope, schedule, deliverables and cost estimates

• Arrange and schedule training facilities/classrooms, offsite venues, instructors, and required equipment

• Extensive use of a Learning Management System (LMS) to schedule courses and classes, update enrollments and completions, and generate reports

• Daily use of a Workflow Management System to track and manage class/program information, requirements, and completion of tasks associated with event support

• Management of learner progress through certification processes to

• Communicate with students, instructors and event sponsors via email and/or phone to answer questions and resolve scheduling issues (e.g., confirmations, cancellations, substitutions, etc.)

• Consult with internal and external customers on services and associated requirements

• Help coordinate the creation of Purchase Requests, manage Purchase Orders, and invoices address issues related to supply chain

• Order and distribute course materials

• Handling phone inquiries and customer interface

• Select, coordinate and order catering services for events

• Venue/classroom set up and tear down

• Collect and complete all billing information for billing of classes/programs

• Organize, maintain and order supplies and materials for office storage closet

• Work with site lead to ensure budgets are adhered to and potential cost overruns are contained

• Maintain up-to-date workflow system, including dates and locations for all events

Additional Information to note

• Moving course materials and the ability to lift up to 35 pounds is an essential function of this job.

• Hybrid role, the successful candidate is required to report to the Jackson, MS office on some scheduled workdays; relocation assistance is not available for this position.

• This position requires some after-hours work

Required Skills

• Strong organizational and time management skills and ability to demonstrate attention to detail

• Six years’ experience in the administration field preferably supporting meetings, workshops, or class sessions

• Able to follow defined processes with minimal oversight

• Able to identify risks and present options for resolving

• Must be proficient in MS Office

• Must possess excellent interpersonal skills and telephone presence

• Must possess excellent written and verbal communication skills

• Must possess excellent customer service skills

• Proven ability to identify, evaluate and resolve problems quickly and effectively and adapt to changing business needs

• Able to work independently and as part of a team with minimal supervision

Desired Skills

• Knowledge of learning industry, training administration, and classroom or event logistics

• Previous experience planning events utilizing customer requirements and established work processes

• Ability to identify areas of continuous improvement in the work environment and processes

• Experience with Learning Management Systems such as Success Factors

• Working knowledge of Outlook email system

• Working knowledge of SharePoint systems

Education Requirements

• High School diploma required, Associate degree or higher preferred

*** This position requires a U.S. Person who is eligible to obtain any required Export Authorization ***

Vertex is committed to building a diverse and inclusive environment in which we recognize and value each other’s differences as well as fostering a culture that promotes its core values: Professionalism, Integrity, and Respect. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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