Utility Assistance- Nonprofit

Full Time
Harrisburg, PA 17104
Posted
Job description

Our Community Action Promise is to care about the entire community. We know that even today, structural inequities leave some behind. You will need to understand that for us as an agency, lifting up diversity, equity, and inclusion and standing against hate is core to how we combat those structural inequities, making our communities a better place to live. To read our full statement against hate and understand what will be asked of you, please visit our website at:

https://cactricounty.org/news/newsroom.html/article/2020/06/05/statement-from-tri-county-community-action

Our Employee Benefits include:

· 100% Employer paid Medical, Vision, Dental, Life Insurance, and Long-Term Disability.

· 12 paid holidays

· Work/Life Balance- 35-hour workweek with hybrid work schedule

· 403b employer contribution up to 8%

· Paid vacation- 119 hours in your first year!

Duties and responsibilities:

Utility Assistance Coordinators engage with individuals seeking assistance programs for low-income rate payers of utility companies.

  • Engage individuals in a way that reduces barriers to their acceptance of services, including meeting them in the office, speaking with them over the phone, or corresponding through email.

· Using multiple electronic databases simultaneously, enter and process utility assistance applications in both the utility provider’s and Tri County Community Action’s databases in accordance to applicable standards and requirements.

· Refer individuals to other assistance programs that can provide supportive services which address Social Determinates of Health and other barriers to housing security.

· Network, participate, and attend related meetings within Tri County Community Action and with other relevant agencies.

· Assist with the planning, implementation, facilitation, and/or attendance of special events relating to programming and initiatives in the community.

Requirements:

· High School Diploma or Graduate Equivalency Degree/General Educational Diploma (GED) with one year demonstrated related experience.

· Bilingual Spanish/English is a plus.

· Ability to successfully pass Act 33/34 and FBI clearances

· Valid Driver’s License and car insurance with an acceptable motor vehicle report.

Salary:

This is a non-exempt position with a starting hourly rate of $15.68. This position is based off of a 35 hour workweek.

Job Type: Full-time

Pay: From $15.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: Hybrid remote in Harrisburg, PA 17104

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