Victim/Witness Program Coordinator - Police Department

Full Time
Baltimore, MD
Posted
Job description
Class Description

BALTIMORE POLICE DEPARTMENT
JOB DESCRIPTION

Title: Victim/Witness Program Coordinator
Classification Title & Code: Operations Specialist II
Authorized Salary Range: $60,000 to $65,000
Revised Date: 6/9/2022

____________________________________________________________________________
  • Summary of Position

This position supports the Victim/Witness Program Manager to conduct strategic planning and convening to improve victim services systems and partnerships. Specifically, the Victim/Witness Program Coordinator will play a critical role in the development and implementation of a department-wide victim services expansion plan. This plan will build on the recent Victim Services Assessment conducted by the DOJ Public Safety Partnership and will align with the delivery of the Group Violence Reduction Strategy (GVRS) in BPD’s Crime Reduction and Departmental Transformation Plan and the Mayor’s Comprehensive Violence Prevention Plan.
  • Organizational Relationships

Supervised by: Victim/Witness Program Manager

Interacts with:
  • Mayor’s Office of Neighborhood Safety & Engagement
  • State and local law enforcement and other criminal justice agencies
  • Technical Advisors from the Public Safety Partnership and other advisories/evaluation partners
  • BPD Investigative Units, Consent Decree Implementation Unit, Community Policing Unit, and other programmatic teams
  • Baltimore City communities, service providers, and other community-based organizations
Individuals Supervised: 3-5 Victim Services Coordinators
  • Duties and Responsibilities
Program and Meeting Coordination
  • Drafts policy and program materials for the Victim Services Unit, such as meeting agendas, operations guidelines/standard operating procedures, training material, program fliers, and handouts, etc.
  • Organize special events and convenings with service partners
Strategic Planning and Partnership
  • Work with Victim Services Unit to implement program improvements and evaluations
  • Support Victim/Witness Program Manager to expand the current scope of BPD’s victim advocates to also include a service response for Non-Fatal Shooting Victims, in alignment with the City’s Group Violence Reduction Strategy.
  • Support Victim/Witness Program Manager in the implementation of Public Safety Partnership (PSP) Victim Services Assessment to include working with partners to:
    • Improve coordination with the current Witness Relocation Unit and identify resource gaps and areas for improvement to current policies/processes.
    • Coordinate with the Consent Decree Implementation Unit to ensure the victim services program is incorporated in the implementation of BPD’s Community Policing Plan.
    • Convene partners to review current SOPs and propose improvements to current processes.
  • Ask for feedback from victims on their experiences with the agency’s response.
Communications and Engagement
  • Develop promotional material to raise awareness of the Victim Services Unit among all internal and external stakeholders.
  • Develop a social media strategy for the Victim Services Unit.
  • Organize a multi-agency survivor day of remembrance event focusing on educating the growing community of surviving victims on the available resources throughout the City, and state.
  • Establish and maintain effective relationships with program recipients, “Survivor” community groups, and public and private agencies.
Budgeting and Grant Support
  • Support Victim/Witness Program Manager to submit grant reporting and apply for additional funding opportunities
  • Desired Qualifications and Skills
  • Ability to work with a diverse population and have knowledge and understanding of working with victims of crime.
  • Ability to establish a professional rapport with police personnel, supervisors, the community, outside agencies, and outside service partners.
  • 2-3 years of experience within the victim services, public policy, and or/criminal justice fields.
  • Experience working within local government a plus
  • Experience managing grant administration and reporting.
  • Ability to communicate effectively orally and in writing.
  • Highly organized; strong project management skills.
  • Ability to analyze complex information and develop plans to address identified issues.
  • Strong interpersonal skills to develop and maintain cooperative, professional, and productive work relationships.
  • Able to work off hours in response to critical incidents or community needs
  • Distinguished service record, including excellent performance ratings, ability to pass a CJIS background investigation to obtain access to police sensitive information
  • Bachelor's Degree in Criminal Justice, Social Work (BSW), Human Services, Public Policy, or related field
  • Application Instructions
  • Applications will be reviewed and selected applicants will be asked to participate in a virtual interview(s) with BPD’s interview committee made up of executive leaders in the agency to answer questions about how they would approach the role.
  • Interviewed applicants may also be asked to generate example work products or presentations to demonstrate proficiency in job-related tools and concepts to the committee.
  • This position is a non-civil service position and serves at the discretion of the Police Commissioner and is represented by the Managerial and Professional Society of Baltimore (MAPS) and is eligible for any benefits provided to comparable MAPS employees.

NOTE: Those eligible candidates who are under final consideration for appointment will be required to authorize the release of criminal conviction information.
Baltimore City is an Equal Employment Opportunity Employer


Baltimore city Government offers a comprehensive benefit package for regular (benefit-eligible) employees working at least 30 hours per week. Enrollment into the Baltimore City Government group medical, prescription drug, dental, vision, optional life and AD&D and Health Care FSA and Dependent Care FSA plans must be completed online within 45 days of employment. Temporary, seasonal and contractual employees working 30 hours or more per week over a 12-month Initial Measurement Period are offered medical and prescription drug coverage only at the end of the initial measurement period. Failure to enroll online within this timeframe will forfeit benefit eligibility until the next open enrollment period. (Qualified life events may permit exceptions.)

This information provides a general outline of benefits available to Baltimore City Government employees. Specific coverage may vary depending on position classification and/or union affiliation.

Medical Insurance
Employees may elect from a variety of medical plans including Health Maintenance Organization (HMO), Preferred Provider Organization (PPO) and Point of Service (POS) plans. Employees and the City of Baltimore share the cost of the medical premiums. Medical coverage is effective on the first day of the month following the hired date for regular benefit eligible employees and the first day of the following month following the completion of the 12-month Initial Measurement Period for temporary, seasonal and contractual employee working 30 hours or more per week over the 12-month measurement period. Continued eligibility for temporary, seasonal and contractual employee is determined annually over a 12-month Standard Measurement Period from November 1 of current year through October 31 of the following year for coverage effective January 1, if determined eligible.

Prescription Drug
Prescription Drug coverage allows members to receive a 30-day supply at a local participating pharmacy or submit a mail order request for a 90-day supply for a small co-payment. Employees and the City of Baltimore share the cost of the prescription drug premiums. Prescription drug coverage is effective on the first day of the month following the hired date for regular benefit-eligible employees and the first day of the following month following the completion of the 12-month Initial Measurement Period for temporary, seasonal and contractual employee working 30 hours or more per week over the 12-month measurement period. Continued eligibility for temporary, seasonal and contractual employee is determined annually over a 12-month Standard Measurement Period from November 1 of current year through October 31 of the following year for coverage effective January 1, if determined eligible.

Dental Insurance
Dental coverage is available through Delta Dental DHMO at no cost to regular benefit-eligible employees; not temporary, seasonal and contractual employees. Covered services are available with a small co-payment when using in-network dentists. A dental buy-up plan option (DPPO) is available, which means the City and the employee share the cost of the premiums. Dental coverage is effective on the first day of the month following the hired date for regular benefit-eligible employees only.

Vision Insurance
Vision coverage is available at no cost to regular benefit-eligible employees; not temporary, seasonal and contractual employees. Coverage includes an eye exam and one pair of eye glasses/contact lenses every two years. Vision coverage is effective on the first day of the month following the hired date for regular benefit-eligible employees only.

Additional Life & AD&D
Additional Term Life and Accidental Death and Dismemberment (AD&D) coverage is available to regular benefit-eligible employees (not temporary, seasonal and contractual employees) and is paid completely by the employee. Coverage is effective the first day of the month following the hired date for regular benefit-eligible employees only.

Basic Life & AD&D
Basic Term Life and Accidental Death and Dismemberment (AD&D) coverage is provided at no cost to regular benefit-eligible employees (not temporary, seasonal and contractual employees). Coverage is effective the first day of the month following the completion of one year of service for regular benefit-eligible employees only.

Health Care FSA
Regular benefit-eligible employees (not temporary, seasonal and contractual employees) may save pre-tax dollars for reimbursement of eligible dependent care expenses incurred. Coverage is effective the first day of the month following the hired date for regular benefit-eligible employees only.

Dependent Care FSA
Regular benefit-eligible employees (not temporary, seasonal and contractual employees) may save pre-tax dollars for reimbursement of eligible health care expenses incurred. Coverage is effective the first day of the month following the hired date for regular benefit-eligible employees only.

Sick Leave
Benefit-eligible employees accrue sick leave if in pay status at any time during the payroll period containing the employee's monthly anniversary date.

Full-Time employees are credited with 1 day of sick leave for each completed full month of active service.

Part-Time employees are credited with 1 day of sick leave upon completion of 160 hours of active service.

Unused sick leave may be carried over to the next year with no accumulation limit.

Vacation Leave
Benefit-eligible employees accrue vacation leave based upon length of continuous service.

Full-time employees earn vacation leave for each completed month of active service according to the below schedule.

Part-time employees accrue vacation leave for each completed 160 hours of active service according to the below schedule.

Years of Earned Vacation per Years of Service
Service Month/ or 160 Hrs Days
0 - 5 1 12
6 - 10 1 ¼ 15
11 or more 1 ½ 18
14 – 18 1 ¾ 21
19 or over 2 24

Unused vacation leave may be carried over to the next year, subject to limits determined by union affiliation.

Personal Leave
Full Time employees will be front-loaded 4 personal leave days at the beginning of each fiscal year. Full Time employees hired after the start of the fiscal year will be front-loaded on a pro-rated allocation.

Month Days Month Days Month Days
July 3.00 August 2.75 September 2.50
October 2.25 November 2.00 December 1.75
January 1.50 February 1.25 March 1.00
April
0.75 May 0.50 June 0.25

Some part time employees may earn ¼ day of personal leave for each completed 160 hours of service. Employees in the Fire Fighter/Officer units are credited with 1 day of personal leave on January 1st of each year.

No personal leave will be carried over the fiscal year.

Holidays

New Year’s Day

MLK Birthday

President’s Day

Good Friday

Memorial Day

Juneteenth

Independence Day

Labor Day

Indigenous People’s Day (formerly Columbus Day)

General Election (every other year)

Veteran’s Day

Thanksgiving Day

Christmas Day

  • Members of the Fire Fighters and Fire Officers Unions celebrate only one holiday in February, President's Day. In addition to the holidays listed above, employees of the Baltimore City Police Department also observe Maryland Day, Defender's Day & Veterans Day.

Retirement Plan
Full-Time Employees hired on/after July 1, 2014 are required to participant with into the City's Retirement Savings Plan (RSP). The RSP has two different plan options-a Non-Hybrid and a Hybrid option-to help you financially prepare for your retirement. Simply put, though structured differently, both offer excellent benefits and features, fitting a participant's unique lifestyle and retirement aspirations. It's your choice-and your future. Please visit www.retirewithbaltimore.com.

Deferred Compensation
Employees may elect to contribute to a supplemental retirement savings plan through Greatwest. Plan allows employees to defer a portion of their salary and invest the money on a pre-tax basis. Employees may contribute to this plan immediately upon employment.

Employee Assistance Plan (EAP)
Employees experiencing personal problems that may be affecting their job performance and quality of life may utilize the confidential Employee Assistance Program (EAP). Through counseling and referral services, the EAP offers an opportunity to make positive changes in life which can reflect positively on work performance and improve their quality of life. Services are FREE to city employees.

Municipal Employee Credit Union (MECU)
Baltimore City employees and their family may join Municipal Employee Credit Union (MECU) to utilize various financial services offered immediately upon hire.

Direct Deposit
Employees may elect to have their pay deposited directly into their bank or credit union accounts at any time throughout employment. Once in effect a deposit advice is produced for each pay period.

Receiving this information is not a guarantee of future or continued employment or benefits. Baltimore City Government reserves the right to terminate or change any plan at any time.

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