Job description

AmeriCorps VISTA, CCCNMO Job Description

Title: Volunteer Coordinator VISTA - CCCNMO

Reports to: Sr. Director of Volunteer Engagement

FSLA Status: AmeriCorps/VISTA work is exempt from FLSA and deeming provisions: AmeriCorps and VISTA are considered community service programs. Not familiar with the AmeriCorps VISTA program? Learn more at https://www.americorps.gov/serve/fit-finder/americorps-vista.

Job Status: Full Time

Supervises: N/A

Summary: This position aides Catholic Charities in providing volunteer direction, implementing volunteer onboarding structure, guiding and directly supporting volunteer relationships and opportunities within Catholic Charities of Central and Northern Missouri. Provide ongoing training for current volunteer engagement systems used for volunteer recruitment, communication, and metrics. Develop goals, plans, and best practices for the programs of Catholic Charities to apply to their volunteer structures and assist and support the programs with this implementation and with their volunteer engagement.

Possesses a strong commitment to the mission of Catholic Charities including the understanding of Catholic Social Teaching and ability to demonstrate the philosophy and values of the agency.

Essential Duties and Responsibilities

Goal of the Project: Recruit, train, and manage a robust core of volunteers to expand ongoing efforts of the various CCCNMO programs, including Disaster Response, Refugee Resettlement, Health and Nutrition, Counseling Services, and Immigration Services, through increased collaboration, referral and information sharing, coordination, agency-wide orientation, and role-specific training and resources. Develop a means to evaluate the efficacy of volunteer recruitment, training, management, engagement, and retention to enhance agency understanding of the strengths and needs and create more responsive strategies to engage the community.

Project Objectives:

• Build on existing volunteer systems and develop resources for expanding outreach and engagement.
• Train and provide ongoing management of staff and volunteers as it pertains to volunteer systems.
• Build on existing volunteer systems to develop more comprehensive and ongoing support for volunteers after initial orientation and onboarding.
• Develop a means to evaluate the efficacy of volunteer recruitment, training, management, engagement, and retention.

Other Duties/Responsibilities:

• Complete special projects as assigned.
• Participates effectively as a team member through communication, cooperation, information sharing and problem-solving.
• Uses strengths-based, person-centered, and trauma-informed approaches in work with clients, coworkers, community partners, and community members.
• Demonstrate excellent interpersonal and cross-cultural communication skills and ability to thrive in a multicultural setting.
• Demonstrate capacity to work independently and monitor assigned tasks.
• Demonstrates capacity to follow rigorous documentation demands.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Education and/or Experience

High school diploma required.

Computer Skills

Demonstrates proficient computer skills and familiarity with commonly used programs. Demonstrates familiarity and proficiency with Internet tools and techniques for searching, extracting, and processing information.

Workplace Ethics

Treats people with dignity and respect. Inspires the trust of others. Works ethically and with integrity. Maintains and safeguards confidential information. Possesses a strong commitment to the mission of Catholic Charities including the understanding of Catholic Social Teaching and ability to demonstrate the philosophy and values of the agency. The identity of the agency is clearly Catholic. As such, Catholic Charities’ staff adheres to the social and moral teachings of the Catholic Church.

Communication Skills

Exhibits good interpersonal communications skills including the ability to establish and set strong personal boundaries. Keeps others adequately informed and exhibits good team building abilities. Expresses ideas and thoughts clearly. Exhibits good listening and comprehension skills; seeks clarification when needed and selects and uses appropriate communication methods. Ability to communicate and interact with a wide variety of people having diverse social concerns and problems. Ability to communicate the mission and services of Catholic Charities both within the agency and community.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write required documentation requiring minimal revisions by others. Ability to effectively present information and respond to questions from employees, managers, clients, and the public. Ability to respond professionally to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Fluent in Arabic, Burmese, Karenin, Somali, French, Swahili, Kinyarwanda, Tigrinya, Spanish and/or Amharic preferred, but not required.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

Current driver’s license. A Class E endorsement is preferred, but not required. Assistance for obtaining such an endorsement may be available.

Other Qualifications

Ability to successfully pass a child abuse registry check and criminal background check and requires completion of the Protecting God’s Children VIRTUS training session.

Licensed to operate a motor vehicle and ability to meet agency auto insurance coverage requirements. Must own or have access to reliable transportation for regular, timely commutes to and from agency offices. Local travel required. After training, VISTA will be permitted to work from the Main Office in Jefferson City or the Columbia Office at 1240 E. Brown School Rd., Columbia, MO 65202.

This position requires the ability to work occasional evenings and weekends.

The work of Catholic Charities serves as an expression of the ministry of evangelization of the Roman Catholic Church by serving the poor and most vulnerable in our society. Although staff are not to proselytize, they are, however, expected to be guided in every way by the teachings of the Catholic faith in their daily work. These include church teachings on abortion, sterilization, abstinence, and the sanctity of the family as well as fidelity to the Catholic ethical religious directive of the United States Conference of Catholic Bishops. In addition, all staff are invited to attend periodic Catholic Masses. As employees of Catholic Charities, it is further expected that staff will adhere to the Diocesan code of conduct. Employees are expected to not only perform duties consistent with the Doctrines of the Catholic faith, but outside of the workplace they are expected to refrain from publishing any communication in any form, electronic or otherwise, that affiliates them with Catholic Charities in a manner that is inconsistent with the doctrine of the Roman Catholic faith.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Operate a motor vehicle.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

MRV: 9-13-2022 Catholic Charities is an Equal Opportunity Employer

Job Types: Full-time, Contract

Pay: $1,350.16 per month

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Relocation assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Jefferson City, MO 65109: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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