Job description

SUMMARY

Perform a variety of office support in the areas of personnel management, resource management, and administrative and secretarial duties for the department and medical providers.

JOB DUTIES

• Maintain confidentiality in regards to staff, clients, files, and program matters.
• Receive visitors professionally and cordially and provide appropriate information and assistance.
• Answer multi-line telephone system. Listen to voice messages and forward to appropriate recipients. Maintain out-going voice mail message.
• Greet and register clients in a prompt, professional, pleasant, and helpful manner.
• Complete all check in and check out duties for clients.
• Coordinate and schedule appointments and transportation for clients at CRNA and outside health care facilities (ANTHC, SCF, specialty clinics) as necessary.
• Verify that appropriate forms are completed and obtain signatures when necessary.
• Manage projects as assigned and complete projects as outlined by the supervisor in a timely manner.
• Work collaboratively with team members within departments and across the organization.
• Maintain filing and update filing system as necessary.
• Type and design general correspondence, charts, tables, etc. as necessary. Proofread copy for spelling, grammar, and layout, making appropriate changes. Responsible for accuracy and clarity of final copy.
• Coordinate meetings, events, travel, and supply replenishment as necessary.
• Perform other duties as assigned.

NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES

• Strong attention to detail.
• Strong understanding and sensitivity to Alaska Native culture and lifestyle, with demonstrated experience working effectively with Alaska Native population.
• Highly self-motivated and detail-oriented.
• Exceptional time management skills and discipline.
• Strong written, analytical, verbal, and interpersonal skills.
• Effective oral and written communications skills with sensitivity to lifestyles of targeted participants.
• Ability to keep accurate records and produce timely and accurate written reports.
• Ability to maintain strict confidentiality as required for HIPAA, other regulations and organization matters.
• Ability to learn and apply program/agency operating policies and procedures.
• Ability to manage multiple priorities and tasks concurrently and meet deadlines.
• Ability to establish and maintain cooperative working relationships, including outside contacts.
• Ability to work independently as well as with teams.

MINIMUM QUALIFICATIONS

• High School Diploma or equivalent
• One (1) year of experience as an Administrative Assistant or demonstrated proficiency within a medical practice setting.
• Complete internal customer service training within one year of employment.
• Current CPR/First Aid certification (or ETT) or ability to obtain CPR/First Aid certification within ninety (90) days of hire.

PREFERRED QUALIFICATIONS

• Associate’s degree in business or other field.
• Two (2) years of experience as an Administrative Assistant or related experience.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 25 lbs. The majority of work is performed in a clinical office setting with a wide variety of people with differing functions, personalities, and abilities. CRNA is a smoke free and tobacco free campus. May require local travel between compact services of CRNA which may involve exposure to extreme weather conditions. Works in an environment where protection of client confidentiality is essential. Personal Protective Equipment will be provided when and where needed.

SPECIFICATIONS

Supervision Received:

Work will be monitored through meetings, reports, and regular communication with the immediate supervisor. General guidelines for operations are based on program requirements, conditions of grant award(s), and the general policies and procedures of CRNA.

Supervision Exercised:

Position will not exercise supervision.

Contacts:

Contacts include and not limited to volunteers, organizational staff, clients, and outside agencies.

CONDITIONS OF HIRE

• All employment at CRNA is “at will.” This means that the employee or CRNA may terminate employment at any time and for any reason. Unless specified in writing, no term of employment is expressed or implied for this position.
• CRNA is a no tolerance workplace. All employees must pass an initial and random drug and alcohol screening to be eligible for and maintain employment.
• CRNA has several positions that require a criminal background check for the safety of our clients. All employment offers in the “covered” classification are conditional until CRNA has received a Federal criminal background check verifying eligibility to work in these programs.
• First Aid/CPR certification must be obtained within 90 days of hire for required positions.
• As applicable by position and company policy, must meet standards for fitness for duty, immunizations, credentialing and privileging.

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Glennallen, AK 99588: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)
• Microsoft Powerpoint: 1 year (Preferred)

Work Location: One location

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