Job description

ADMINISTRATIVE ASSISTANT I

Position Nos.: 125-670

Salary: $2,837-3,783 per month

Closing Date: Open Until Filled

Status: Full-Time with State Benefit Package

Recruitment: Internal/External

Location: Bismarck, ND

Selecting Supervisor: Parrell Grossman, Director, Consumer Protection and Antitrust Division

Summary of Work

This position is one in which the individual will be required to perform office duties and responsibilities associated with the Consumer Protection and Antitrust Division to include the following:

1. Receptionist duties include providing service to walk-in customers; receiving incoming calls from the general public and answering general questions; recording and delivering incoming messages for the Consumer Protection and Antitrust Division.

2. Provide assistance to consumers who call or walk-in regarding the status of their consumer complaint, or come into the office with questions about their consumer rights. Research companies on the Progress computer system and report to consumers on the company's status with the Consumer Protection and Antitrust Division.

3. Document and route all incoming mail for the division to include date stamping; assigning document numbers; inputting information into the Progress computer system; and routing the mail to the appropriate staff members.

4. Review all outgoing mail to ensure proper postage and accurately addressed; record into the
Progress computer system that the document has been mailed; update files with current information.

5. Filing, record retention, and maintain Division’s e-mail account.
6. Other duties as assigned.

In addition to the monthly salary, this position includes fully paid health insurance for employee and family, the option to participate in employee-paid dental and vision for employee and family,

participation in the state NDPERS defined contribution retirement plan as well as the option to participate in the 457 deferred compensation plan, the option to contribute to a medical spending account, and earning annual and sick leave.

Minimum Qualifications

1. Associate degree with major coursework in office support or business or office education.

2. One year of experience performing a variety of office support, clerical, or secretarial duties that included supervisory, lead work or office coordination responsibilities. (Note: The hiring authority will consider substituting additional work experience for the education requirement on a year-for-year basis if the experience provides the knowledge and skills required to perform the duties of this position.)

3. Demonstrated working knowledge and understanding of a personal computer.
Preference will be given to candidates who have demonstrated experience using the most current Microsoft Office programs including Microsoft Word, Excel,
Outlook, and databases.

4. Excellent prioritization, time management, organizational, multi-tasking, accuracy, and attention-to-detail skills.

5. Demonstrated ability to communicate tactfully and with emphasis on customer service.

6. Ability to establish and maintain effective, harmonious working relationships with co-workers, supervisors, criminal justice agencies, and the public.

7. Ability to maintain a high degree of confidentiality.
8. Display strong interpersonal skills in dealing with customers and co-workers, utilize appropriate telephone etiquette, demonstrate appropriate written and verbal communication skills, demonstrate ability to perform standard office tasks and operate standard office equipment such as telephone, computers, transcription equipment, printers, copy and fax machines, calculators, postage meters, and imaging equipment.

9. Position requires ability to type/keyboard at a net of 55 wpm.
10. Application packets will be considered an example of your skills and quality of work. In addition, they must be complete and include additional required documents in order to be considered for this position.

11. Successful completion of the interview process, reference checks, and standard background and criminal record checks to determine knowledge, skills, and abilities to perform assistant attorney general tasks.

Application Procedures

Applicants are screened based on qualifications, successful completion of the interview process, polygraph, psychological testing, background, and criminal investigation. Applicants must be legally authorized to work in the United States. The Office of Attorney General does not provide sponsorships.

Application package must be received by 11:59 PM on the closing date listed on the opening.

TO BE CONSIDERED FOR THIS POSITION APPLICATIONS MUST BE SUBMITTED
ONLINE AT: www.nd.gov/careers

Documents to be submitted:

• Resume
• Cover letter with a summary that clearly explains how the applicant's work experience is related to the summary of work and minimum/preferred qualifications
• 3 Professional References
• College Transcripts (copies or unofficial versions are acceptable)

Anyone needing assistance or accommodations during any part of the application or interview process please contact Ashley, Office of Attorney General: phone:
(701) 328-1256 or TTY: 1-800-366-6888.

• Learn more about Office of Attorney General at: https://attorneygeneral.nd.gov/
• Learn more about Employment Benefits at: https://www.nd.gov/omb/public/careers/team-nd-benefits
• Visit North Dakota State government: http://www.nd.gov

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the
North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.

Job Type: Full-time

Pay: $2,837.00 - $3,783.00 per month

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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