About Footwise:

With four retail locations in the Pacific Northwest, Footwise is the kind of shoe store where comfort and style mix effortlessly with friendly and knowledgeable service. Since 1983 we've been anchored by an incredible Birkenstock selection, but we also carry many other brands of comfortable, stylish footwear focused on making our customer’s feet happy!

About the Role:

The Assistant Store Manager helps maintain the superior level of customer service Footwise is known for. You will have the opportunity to not only assist in managing a best-in-class store and sales team but will also become an expert in footwear and foot health. You will be able to share your knowledge with customers and staff to provide the best level of service possible. The Assistant Store Manager will work closely with the Store Manager and assist in handling responsibilities that include:

• Opening and closing duties
• Store merchandising
• Maintaining excellent customer service
• Assisting with team communication and morale
• Staff training and supervision
• Inventory management
• Processing and reporting sales transactions
• Store maintenance

What You'll Do:

• Open and close the store location.
• Ensure the store is clean, orderly, and presentable to Footwise standards.
• Maintain a high level of personal sales setting the pace on the sales floor.
• Monitor the actions of each team member to see the same care and consideration are given to each valued customer.
• Inform the staff and customers of any current promotions.
• Create a Daily Action Plan with sales goals, stock, and maintenance assignments.
• Assist the manager with employee training and development, ensuring each team member is onboarded in a consistent manner and remains engaged and positive.
• Have an in-depth understanding of all of the point-of-sale operations, which are vital to the efficient running of the store.
• Ensure accurate processing of each day’s transactions and inventory.
• Respond to internal and external requests courteously and efficiently.

You're a Good Fit if You Are:

• An industrious individual who is eager to meet the needs of their team and customer.
• A professional at all times regarding personal and store appearance, as well as team and customer interactions.
• A good communicator with an emphasis on making outstanding first impressions.
• Able to ensure customer satisfaction regardless of the circumstances.
• Able to work well under pressure and handle multiple tasks at once.
• A team player first while assisting with leading and managing a team.
• Open to systems and procedures and able to utilize technology efficiently and effectively.
• Continually interested in learning more about the products and procedures that serve our customers best.
• Able to identify and solve problems professionally as they arise.

Experience

• Retail sales experience preferred

Hours and Compensation

• Full-time position (40+ hours per week)
• Hourly pay, compensated bi-weekly
• Earn uncapped sales commission

Benefits (Full Time)

• Generous Employee Discount
• Paid Time Off
• Medical Insurance
• Dental Insurance
• 401k
• Profit-Sharing
• Support & education for individual success
• Bonus opportunities every 90 days!