Company Overview

The Cleveland Institute of Music (CIM), founded in 1920 with composer Ernest Bloch as the founding director, is one of just seven independent conservatories of music in the United States, one of three devoted exclusively to classical music performance and the only nestled in America's heartland. CIM's campus - in the world-class center of innovation in healthcare, education and arts & culture known as University Circle - offers an incomparable environment for learning, study and artistic development.

CIM's graduates command the most celebrated and revered stages in the world as soloists, chamber musicians and ensemble members; compose meaningful, award-winning new repertoire; and are highly sought-after teaching artists, administrators and though leaders. More than half of the members of The Cleveland Orchestra are connected to CIM as members of the faculty, alumni or both. The Institute's diverse talent tapestry uniquely positions CIM as the future of classical music.

All CIM students benefit from access to world-renowned visiting artists and conductors, intensive study with CIM's stellar faculty and the rich curriculum offered by CIM's partner Case Western Reserve University, CIM's Center for Innovative Musicianship (known as CIM²) embraces the school's mission to empower the world's most talented classical music students to fulfill their dreams and potential by offering extensive experiential opportunities for students to foster the practical skills necessary for a seamless transition into a professional career.

CIM is an integral part of Cleveland's art community, presenting nearly 600 free performances and master classes on campus each year, and hundreds more at locations throughout the region, including Severance Hall, which is widely regarded as one of the world's finest concert halls. Students and faculty engage with partners including The Cleveland Orchestra, Cleveland Museum of Art, Cleveland Institute of Art and other cultural, educational and community organizations to create classical music that is as vibrant and varied as the city of Cleveland.

Job Summary

Cleveland Institute of Music seeks a Building Operations Technician. This position is responsible for providing a safe, welcoming and clean environment for students, employees and guests at CIM, whose mission is to empower the world's most talented classical music students to fulfill their dreams and potential. The Building Operations Technician is primarily a building maintenance position that will occasionally provide backup for security.

Primary Duties and Responsibilities

Maintenance Responsibilities

• Provide routine preventive and predictive maintenance and repair of buildings, structures, and utility distribution systems.
• Participate in expanding and supporting predictive and preventative maintenance programs.
• Repair, replace, and install plumbing devices and fixtures, seals, water and drain lines.
• Unblock plumbing fixtures and piping.
• General carpentry skills.
• Furniture repair.
• Knowledge of general construction safe practices.
• Paint and repair walls and ceilings.
• Construct and remove walls as directed.
• Assist with the maintenance of the grounds; such as snow removal, mowing lawn, raking leaves, picking up debris, and maintaining shrubs and beds as needed.
• Move and set any furniture and equipment as needed.
• Work emergencies and overtime as needed.
• Keep detailed log of work performed.
• Follow projects and requests through to completion.
• Perform other related tasks and duties as assigned by the Manager of Facilities Operations or Dean of Artistic Administration and Operations.
• Possess working knowledge of door locks and related hardware.
• Keep in constant communication with the Manager of Facilities Operations and Dean of Artistic Administration and Operations using email and other team management software.
• Conduct event set-ups and take down as directed.
• Performs other related tasks and duties as assigned by supervisor.

Security Responsibilities

• Greet students, faculty, staff and guests to CIM in a friendly and courteous manner.
• Be familiar with and able to perform both opening and closing procedures.
• Operate alarm systems.
• Ensure only authorized persons gain admittance to restricted access offices and studios.
• Challenge unfamiliar or unknown persons in or on the grounds of the Institute.
• Conduct surveillance of the building by performing routine interior and exterior patrols of the main building, parking lot and student housing complex.
• Notify and assist proper authorities in the case of emergency situations (fire, injury, disaster, criminal action, medical, etc.)

Education, Experience and Qualifications

• High school diploma or GED required.
• Proven work experience in facilities maintenance required.
• Efficient PC skills including Microsoft Word, Excel and Outlook.
• Must have excellent attendance and be punctual for all shifts.
• Possess valid driver's license.
• Ability to work emergencies and overtime as needed.
• Love for music and the arts a plus.

Personal Attributes

• Ability to interact calmly and professionally with all levels of administration, students, faculty, vendors, and guests.
• Organized with a proactive, positive and customer service oriented demeanor toward resolving problems and helping all CIM constituents.
• Must be a team player who is open to direction and training and who actively works to support their team colleagues as well as the operations staff as a whole.

Working Conditions/Physical Requirements

Building maintenance or security patrols may occur externally in all weather conditions.

Position requires physical dexterity for moving, standing, climbing or walking for significant periods of time and lifting up to 75 pounds. This includes but is not limited to using ladders and machinery safely, patrolling building and grounds, responding quickly in emergency situations, and other physical demands related to moving and securing Institute property.

Benefits and Perks

• Medical, Dental and Vision Insurance.
• Retirement with a matching contribution after one year of service.
• Company paid short-term and long-term disability insurance.
• Paid time off - vacation, personal and sick time. In addition, two floating holidays and closed two weeks for winter break.
• Tuition discount for employees and dependents.

The Cleveland Institute of Music embraces diversity and seeks candidates who will create an inclusive climate for students of all races, ethnicities, and genders. We strongly encourage women and underrepresented minorities to apply. CIM is an affirmative action, equal opportunity employer; we support and practice non-discrimination in all areas of employment regarding gender, race, religion, age, disability, sexual orientation, marital status, or military status.

No calls or emails, please.

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