Job description

ESSENTIAL JOB DUTIES

1. ASSISTS IN ENSURING THE FINANCIAL VIABILITY OF THE ORGANIZATION by collecting payments; balancing cash receipts at the end of each business period (session, day, etc.); ensuring the accuracy of insurance billing information; opening and closing encounters; and running reports as requested. Informs patient of outstanding balances at time of appointment reminder calls. Receives feedback and directives from CFO and Billing staff regarding collection rates or insurance issues.

2. ASSISTS IN MAINTAINING PATIENT RECORDS AND SCHEDULING by making appointments including reason for visit; entering new patient information and accurately correcting/updating information for established patients (e.g. name, address, phone number, etc.); scheduling new and established patients. Completes reminder calls day prior to appointment to decrease patient no-show rates.

3. ASSISTS IN COORDINATING PATIENT INFORMATION AND BILLING by accurately entering correct patient data into patients EMR, checking patients in and out, collecting payments and/or ensuring the accuracy of insurance billing information, printing schedules, and running reports.

4. PROVIDES TELEPHONE AND CLERICAL SUPPORT by answering telephones and communicating correct information/messages to the appropriate individuals within the organization. Maintains a positive, friendly, professional phone presence when dealing with all customers.

5. MAINTAINS ACCURACY OF FINANCIAL AND PATIENT ACCOUNTS by collecting payments for services rendered, and keeping accurate record of cash and other daily transactions to insure accurate daily bank deposits.

6. ENSURES THE ACCURACY AND AVAILABILITY OF PATIENT INFORMATION by ensuring that all Patient Registrations, Consent, and Financial forms are complete, have the appropriate financial documentation, signed and available as needed.

7. UPDATES PROFESSIONAL AND TECHNICAL SKILLS by pursuing continuing education or seminars related to job responsibilities. Completes all Med Trainer courses as assigned in a timely manner.

8. CONTRIBUTES TO THE TEAM EFFORT by working collaboratively, cooperatively, and in coordination with fellow team members and with others in the organization, treats them with respect, courtesy and consideration, and shows understanding and the appropriate support of other team members to help get the job done.

9. ATTENDANCE AND PUNCTUALITY – Maintains regular, dependable attendance and punctuality, and physical presence at the assigned worksite.

10. WORKPLACE SAFETY - Complies with and actively supports all applicable workplace environmental health and safety policies, work rules, and practices giving maximum effort to performing job functions in a manner that protects the health and safety of the incumbent, co-workers, and the general public.

11. OTHER - Works collaboratively, cooperatively, and in coordination with fellow team members and with others in the organization, treats them with respect, courtesy and consideration, and shows understanding and the appropriate support of other team members to help get the job done.

12. Provides assistance, information, guidance and resources to diverse groups of customers, clients and others outside of the organization; treats them in a friendly manner with professionalism, helpfulness, respect, courtesy and consideration at all times regardless of circumstances.

13. Maintains regular, dependable attendance and punctuality, and physical presence at the assigned worksite; must interact directly with people at the worksite on a regular basis.

14. Complies with and actively supports all applicable workplace environmental health and safety policies, work rules, and practices, giving maximum effort to performing job functions in a manner that protects the health and safety of the incumbent, co-workers, and the general public.

15. Performs other duties as assigned and which are deemed necessary or desirable by LCDN.

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 4x10
• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• El Rito, NM: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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