Job description

We currently have an opening for a Clinical Supervisor/Manager to join our team. The ideal candidate will be comfortable working as part of a team, be caring and compassionate and possess a sincere interest in helping patients live healthy and active lives.

The Center Clinical Manager is a leadership role responsible for ensuring that the VIP experience is optimized through our clinical care operations by ensuring efficient center operations including, quality, compliance, human resources, patient experience, and clinical standards of care.

The incumbent in this role oversees the hiring, performance management, training, and day-to-day functions of center employees, including but not limited to: Care Promoters, Pharmacy/Medication Techs and X-ray Techs. He/She collaborates with Director, Center/Exec Director, Center/COM to design and implement business strategies that help the center meet/exceed organizational goals. The Center Clinical Manager demonstrates thorough knowledge and proficiency in business strategies, clinical protocols, and leadership to ensure the center’s successful operation. Job Description
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Oversees and leads the clinical teams to ensures VIP service to the center’s patients, family members. In partnership with Dyad leaders, manages the center’s clinical operations to ensure organizational objectives relative to SSP metrics, growth and strategy, membership goals are regularly met and/or exceeded.

• Ensures, monitors, and tracks that key performance targets are met, including but not limited to: SSP metrics, wait times, care team integrity/care promoter engagement and turnover.

• Leads great quality selection, hiring and on-going training and education for Care Promoters and Pharmacy/Medication Technicians. Facilitates orientation and onboarding of new Care Promoters ensuring they are fully trained to their duties including philosophy of care, patient flow and clinical competencies.

• Develops protocols and procedures to improve staff productivity. Collaborates with PCPs to coach, monitor and manage Care Promoter and back-office care team performance; implements progressive improvement plans when needed.

• Assists with the development and execution of business strategies that promote growth and support our core model. Ensures proper back-office staffing scheduling, approves staff timesheets, plans for and manages staffing shortages, performs direct care duties as/when needed.

• Ensures regulatory compliance with OSHA, HIPAA and other governing agencies

• Maintain cleanliness of the facility.
• Assist with health care of patients.
• Perform routine physical exams, vital signs, and laboratory tests.
• Communicate with the patient and doctor.
• Use sterile supplies in the operating room.
• Document symptoms, treatments, and patient care using medical forms.
• Maintain inventory, such as medications and equipment.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Medical specialties:

• Geriatrics
• Hospice & Palliative Medicine

Physical setting:

• Acute care
• Clinic
• Outpatient

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
All patients and staffed requires to wear mask while in our facility

Application Question(s):

• What is the largest number of team members you have supervised?

Education:

• Associate (Required)

Experience:

• Medical terminology: 3 years (Preferred)
• Management: 2 years (Required)
• Patient care: 4 years (Required)
• Supervising: 2 years (Required)

License/Certification:

• LPN (Preferred)
• RN License (Preferred)

Work Location: One location

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