This position is responsible for collecting delinquent property taxes from taxpayers for the Collection Division of the Department of Revenue.

The typical starting salary range is between $15.00-$20.00 hourly depending on the candidates' qualifications and experience. Additionally, we offer a comprehensive benefits package and a generous Paid Time Off (PTO) policy. To learn more about these and other County benefits, please visit https://stlouiscountymo.gov/st-louis-county-departments/administration/personnel/benefits.

Collect on more challenging past due accounts by making and receiving phone calls and emails.

Work with taxpayers and/or other third parties to negotiate, arrange and monitor payment plans.

Obtain documentation with all Federal, State and local regulations and laws; including the Fair Debt Collection Practices Act, and others as appropriate.

Research and verify tax records, skip tracing as necessary.

Address taxpayer issues to assist in ensuring effective short-term and long-term resolution.

Respond appropriately to escalated matters.

Participate in policy and procedure development and implementation

Perform related work as required.

Four years of experience in a general office environment; or an equivalent combination of training and experience. Candidates with prior collections experience are preferred.

The work rules for the Department of Revenue require all employees, whether they reside in the County or elsewhere, to remain current in the payment of their personal and real property taxes.

SELECTION AND APPOINTMENT: A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available.

The selection committee will admit to the interview only those persons who possess the most job related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire.

The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision.

All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County. Additionally, new employees will have 30 calendar days, after their first day of employment, to attest to their COVID-19 vaccination status. Instructions on how to submit this attestation will be provided once employment has begun. County employees are not required to be fully vaccinated, but those who are not fully vaccinated must submit to weekly COVID-19 testing until they are fully vaccinated or St. Louis County geographically reaches a 70% vaccination rate and a moderate transmission level of COVID-19 as defined by the Centers for Disease Control and Prevention.