Job description
CUSTODIAL STAFF POSITIONS
- PORTER (CUSTODIAL)
- CUSTODIAL SUPERVISOR
PORTER (CUSTODIAL)
SUMMARY
The Porter will be responsible for the cleanliness and upkeep of all areas of the venue including the main floor, mezzanine, backstage, bathrooms, bars, etc. The porter is also responsible for basic building upkeep and maintenance including changing lightbulbs, basic light construction tasks, painting, restocking cleaning supplies, and more as needed.
PRIMARY RESPONSIBILITIES
- Post event cleaning: follow procedures and cleaning routines as scheduled for sweeping/mopping, emptying trash cans and replacing liners, wiping down surface areas, clean-up spills and fluids, and ensuring general cleanliness and quality standards are met before the next event arrives.
- Perform maintenance as needed including changing lightbulbs, painting, light construction, repair, and more as assigned.
- Restock and reorder supplies as needed, manifest and report large scale repair needs and ensure the general upkeep of the venue from a maintenance perspective.
- Complete all assigned tasks within the guidelines & deadlines set by Supervisors and Event Manager.
- Inspect assigned work area prior to and during event, looking for safety hazards, facility issues, housekeeping needs, personal injuries, etc.
- Report issues to Supervisor or Event Manager.
QUALIFICATIONS
- A minimum education level of: High School Diploma or its equivalency
- A minimum of 1-2 years of related work experience
- Reliable, punctual, and regular in attendance
- Excellent interpersonal and communication skills
- Ability to take direction and work well with others
- Able to stand for extended periods of time (4-6 hours per shift) and lift tables, chairs, etc.
- Must be able to work flexible hours including nights, weekends, and holidays
- Employee must use precautions and follow safety guidelines
CUSTODIAL SUPERVISOR
SUMMARY
The Custodial Supervisor is responsible for supervising and monitoring the custodial team as well as maintaining the cleanliness and organization of the venue. This position will provide training and guidance while performing all custodial duties necessary to support the custodial team.
PRIMARY RESPONSIBILITIES
- Manage routine upkeep of exterior spaces and office spaces.
- Perform all custodial duties necessary to support custodial team such as trash removal, spill cleanup, vacuum, dust and removal of cobwebs.
- Ensure restrooms are cleaned, maintained and fully equipped.
- Take inventory of all cleaning supplies and equipment and inform management when supplies are depleted.
- Issue cleaning supplies and equipment to custodial staff as needed.
- Assign custodial duties to staff based on events scheduled at the venue, anticipating custodial needs in a short amount of time while regularly inspecting their work to ensure that established standards are met.
- Provide training and guidance to custodial staff and ensure custodial staff's day-to-day cleaning operations are completed in a timely manner.
- Assist with the screening and hiring of new job applicants.
- Attend meetings and in-service training sessions as required.
QUALIFICATIONS
- A minimum education level of: High School Diploma or its equivalency
- A minimum 2-3 years related work experience.
- Proven experience in a supervisor capacity.
- Must have or be able to obtain all necessary certification/licenses to operate a forklift if required to drive.
- Working knowledge of various cleaning methods.
- Must be able to operate power tools and cleaning equipment.
- Excellent customer service skills.
- Ability to multi-task and problem solve in a fast-paced environment with the ability to perform under pressure.
- Ability to work in varying weather conditions in an outdoor environment with hilly terrain.
- Ability to stand for extended periods of time, walk up and down stairs.
- Ability to lift, pull, and push up to 50lbs in addition to heavy equipment.
- Must be able to work a flexible schedule including nights, weekends, and holidays as needed according to venue schedule.
- Bilingual English/Spanish preferred.
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
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