Customer Service Specialist

Full Time
Wichita, KS 67205
Posted
Job description

Raise* If you complete training that we provide to become ABO certified then you will receive a $1 raise for passing those exams and being a board certified Optician.

Specs Eyewear

Want to help people? Want to help people get SPECStacular glasses and sunglasses? Work at Specs and that is what we do all day! We are looking for part time and full time employees for our Waterfront location in East Wichita. We are looking for excited people ready to work and help create the best Specs Experience for every customer. Specs does prescription eyewear for glasses and sunglasses. Don't worry, experience is not necessary. We will train the right person! Specs creates a great work environment by making sure every customer is taken care of then getting things done behind the scenes and having a good time of course!

Opticians will learn about prescriptions that customers bring in from their eye doctors. They will learn what each part of the prescription means and then the best options for the customer based on that knowledge. Creating a brand knowledge of each brand that is carried in that specific store to help promote different brands based on what the customer is looking for.

Responsibilities

  • Greet customers & help them find eyewear perfect for them
  • Help inform customers about their sunglasses, eyewear and prescription.
  • Answer customers’ questions about specific products/services
  • Checking in prescription eyewear to ensure it is what the doctors prescription states
  • Cross-sell products
  • Make sure the store is organized, back stock is out, and store is merchandised well.
  • Daily cleaning and organizing
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services

Skills

  • Positive attitude willing to help customers at all times
  • Willing to learn new things
  • Initiative and drive to make a difference
  • Excellent communication skills, capable of building trusting relationships
  • Basic math skills
  • Weekends will be a must but will have opportunities of rotating once staff is at adequate level
  • Ability to perform in fast-paced environments and willing to go with the flow with something new & different everyday.
  • Flexibility to work various shifts

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Flexible schedule
  • Health savings account
  • Paid time off

Schedule:

  • 8 hour shift
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Experience:

  • Sales: 1 year (Preferred)

Work Location: One location

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