Job description
Position Summary:
This position is responsible for managing and coordinating all facets of the housekeeping and laundry departments at our property. The Executive Housekeeper is expected to ensure high levels of guest service and satisfaction with cleanliness and comfort of guest facilities; this includes guestrooms, laundry, public areas, meeting space, department storage areas and work areas. Weekends are required.
The responsibilities of this position include, but are not limited to:
- Provide the highest quality of service to the guest at all times.
- Responsible for supervision of all housekeeping employees.
- Inspect all rooms for correct deficiencies.
- Maintain proper inventory of linen and supplies, purchase needed linen and supplies while staying in budget.
- Complete room updates and communicate with front desk for early arrivals and departures, extended stays in a timely manner.
- Attend staff meeting, perform daily morning stand ups and other meetings as needed.
- Create weekly schedules for room attendants, houseman and laundry staff.
- Keep track of DND rooms. Perform property walks. In the absence of housekeepers, clean rooms and provide supplies needed to guests.
- Schedule proper staffing to maintain optimal production within budgeted hours.
- Supervise special projects. Be able to lift and carry 30 lbs; push and pull 60 lbs.
- Other duties as assigned, of which the employee is capable of performing.
Requirements:
- Basic knowledge of the general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
- Basic reading and math skills needed
- Strong written and verbal communication skills.
- Strong leadership, mentoring, teamwork and organizational skills.
- High School Diploma, GED or 2+ years or an equipvalent combination of education and experience.
- Maintain a clean and organized laundry room.
- Commitment to exceptional guest service
- Great positive attitude.
- Bi-lingual applicants are strong encouraged.
Pay will be based upon experience.
Job Type: Full-time
Pay: $39,000.00 - $43,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Housekeeping Management: 2 years (Preferred)
- Hotel Housekeeping: 2 years (Preferred)
Language:
- Spanish and English? (Preferred)
Work Location: One location
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