Job description

SUMMARY

Ensures timely and accurate completion of client orders, manages the flow of communications, orders, and shipments

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees must spend over 50% of their time on these duties;

Schedules appointments with custodians of records.

Digitizes documents into the system.

Constantly updates location/database information for highest level of accuracy.

Sorts and processes mail.

Answers incoming calls from custodians and clients.

Creates status updates of orders by performing data entry.

Prepares records for shipment.

Ensures that orders are processed and documented accurately.

Coordinates efforts with other departments to handle client issues.

ADDITIONAL DUTIES

Retrieves office mail from a PO Box.

Other duties and special projects as assigned.

OTHER QUALIFICATIONS

Excellent customer service skills

Strong interpersonal skills

Strong organizational and prioritization skills

Detail-oriented

Self-starter

Ability to prioritize and manage multiple requests

Outgoing and positive disposition.

Ability to work in a fast-paced environment.

Self-motivated with strong organizational/prioritization skills and the ability to multi-task with close attention to detail.

Ability to handle confidential information.

Punctual and dependable attendance.

COMPUTER SKILLS

Must have advanced knowledge proficiency of computer programs in a Windows environment, including Word, Excel, PowerPoint, and E-mail.

Internet software

Note: Please use the link below to apply on our ADP portal

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1842726f-0dc9-4ec2-ab53-625184014f52&ccId=19000101_000001&jobId=474451&source=CC2&lang=en_US

Job Type: Temporary

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 1 year

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Tampa, FL 33634: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)
• Microsoft Powerpoint: 1 year (Preferred)
• Data entry: 1 year (Preferred)

Work Location: In person

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