Job description

To be considered for employment please apply on jobs.fredmeyer.com for the "General Merchandise Clerk" opening

Position Summary:
Provide customer service, stock merchandise, perform early removal breakdown, process sales, and maintain fixtures, displays, and signing. Role model and demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.
Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Essential Job Functions:

• Model “Customer 1st” behavior; deliver and encourage other associates to deliver excellent customer service
• Maintain compliance with divisional signing, pricing, recovery, ticketing, shrink control guidelines, and merchandising standards
• Receive/process freight
• Perform early removal breakdown and markdown procedures
• Verify ads and promotions are set to standard
• Process defective and returned merchandise
• Conduct stock counts
• Build ends and displays
• Maintain compliance with planograms and composites
• Process product deletions
• Verify accuracy of price changes
• Maintain cleanliness of work area
• Answer telephones
• Promote and follow Company initiatives
• Sell products to customers; perform cashier functions
• Respond to verbal customer comments/complaints
• Hardlines: o Order and maintain the Garden Center hardlines merchandise and power equipment; Build and maintain vendor relationships; Coordinate/organize merchandising of the section; Maintain awareness of overstock/understock conditions
• Indoor Plants: o Maintain indoor live plant merchandise; Write and receive orders for indoor plants and cut flowers;

Stock and maintain merchandise displays: water, groom, prune, and rotate; Perform housekeeping functions to maintain shopability and customer safety; Plan and prepare merchandising for holidays and seasonals; Provide information and sell indoor plants and products

• Outdoor Nursery: o Order merchandise and plant material; Maintain outdoor live merchandise and yard; Write and receive orders for outdoor live goods; Stock and maintain merchandise displays: water, groom, prune, and rotate; Perform housekeeping functions for outdoor nursery area to maintain shopability and customer safety; Maintain outdoor live goods composite book; Assemble yard tools; Provide information and sell outdoor garden products; Prepare yard for seasonal yard sets
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Behaviors/Skills:
Leadership behaviors needed to successfully perform this position are:

• Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.
• Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
• Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
• Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.
• Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
• Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
• Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
• Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
• Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications:

• High school diploma or general education degree (GED) plus a minimum of six months Fred Meyer experience and/or six months retail floral/garden center experience; or combination of relevant education and experience.
• Minimum 18 years of age/19 years in Idaho
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis; overtime as needed
• Maintain confidentiality
• Accuracy/attention to detail
• Ability to organize/prioritize tasks/projects
• Familiarity with industry/technical terms/processes
• Ability to work within set time frames and fixed deadlines
• Fred Meyer lift truck certification/license

Desired Previous Job Experience:

• Knowledge of Fred Meyer policies, procedures, and organizational structure
• Proficiency with current Company email and Report Management and Distribution System (RMDS)
• Related retail experience: plant, floral, garden tool, fertilizer, pesticide, and herbicide knowledge
• Master Gardner’s Certificate

Potential Career Path from this position:

• HOM Management trainee
• HOM Fourth in Charge

Job Codes to be used:
Fred Meyer - 301830

Additional information:
Section: HOM
Location: Store
Part-time or Full-time: Part-time/Full-time
Job number: HOM99305
Level of Supervision: Limited

Work Pace: Self-paced, Based on customer flow
Internal Cust. Contact: Regular
External Cust. Contact: Regular

Physical Demands Analysis

Job Title: Garden Center Clerk

Type of Industry: Retail

Work Schedule

Typical shift length: 4-8 hours

Number of days worked each 5 days
week:

Time allowed for breaks: 10 minutes

1. Standing and Walking
Tasks: providing excellent customer service while engaging customers, cashiering responsibilities, stocking, pricing and changing signs, escorting customers to related items
Surface: concrete floor

Estimated total time: 5 minutes up to 8 hours
Maximum continuous time: 4 hours

2. Sitting
Tasks: Breaks, meetings, reading, writing
Estimated total time: 5 minutes up to 1 hour

Maximum continuous time: 1 hour

3. Lifting and Carrying

Objects lifted: boxes of product, supplies
Max weight: 50 lbs

Average weight: 10 lbs
Min/Max lift points: 0” - 60”
Distance carried: 50 feet

Lifting: Varied weight demands chart

Weight
Continuously Hourly Daily Weekly Monthly Never

Range

<10 lbs X

11-25 lbs X

26-50 lbs X

51-75 lbs X

76-100 lbs X

>100 lbs X

Comments: Assistance is available from another associate.

4. Pushing and Pulling
Objects Pushed/Pulled: Boxes of product, product displays, operational supplies, merchandise totes

Max. Force: Average (15-20 pounds)
Distance: up to 100 feet
Frequency: Hourly

5. Endurance Requirement This job requires a high aptitude for ambulation stamina .

6. Climbing

Tasks: climbing stairs and or ladders
Device: ladder or step stool
Height: 1-5 floors –stairs, 2-10 feet on a ladder
Frequency: Daily
Under load: Average weight of up to 10 lbs

7. Bending/Squatting/Kneeling

Tasks: stoop, kneel, crouch and or crawl, these activities include: stocking products and supplies, assisting customers with purchases, daily cleaning and maintenance of fixtures, product signage and price changes
Frequency: Daily

8. Extended Reaches

Tasks: stocking, assisting customers with product out of their reach
Hands Used: Both to handle objects and tools

Distance Direction Frequency Duration Avg. Weight

Up and down,
0 - 20" Hourly 10 seconds >10 lbs left/right, back/forth

Up and down,
20 - 36" Daily 10 seconds >10 lbs left/right, back/forth

9. Work Conditions

Exposure to Yes No

Hot temperatures x

Cold temperatures x

Sudden changes in temperature x

Fumes x

Cramped quarters x

Sharp edges x

Hammering or impact tools x

Tool vibration x

Whole body vibration x

100% Inside

0% Outside

10. Other Job Demands

Does Job Require Yes No

Crawling x

Walking Across Sloped Surfaces x

Lying on Back x

Lying on Stomach x

Twisting x

Neck flexion/extension x

Cervical rotation x

High grip strength x

Driving a vehicle x

Frequent forearm supination/pronation x

Frequent and/or sustained awkward wrist positions x

11. List tools, equipment, and materials

• Merchandise product, PC equipment, supplies, store ISP label maker, ISP spa gun, handheld security displays, store and vendor fixtures, forklift when needed

Disclaimer
The physical demands, job duties, elements, responsibilities, skills, functions, experience, and the requirements and conditions listed in this Physical Demands Analysis are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this Physical Demands Analysis at any time and to require employees to perform other duties as circumstances dictate or conditions of its business, competitive considerations, technological changes and/or advancements of the work environment.

Job Type: Part-time

Pay: $17.20 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability

Application Question(s):

• Are you available to work weekends?
• Are you able to work till 11pm?

Work Location: One location

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