Golf Outside Services - Part-Time - Boca Raton Golf & Racquet Club
Full Time
Boca Raton, FL
Posted
Job description
Job Description
If you have a passion for customer service and love golf, the Boca Raton Golf & Racquet Club is the right place for you!
The Boca Raton Golf & Racquet Club is a 167-acre complex with an 18-hole championship golf course of pure paradise. The City is looking for part-time personnel who will be responsible for providing superior service while maintaining the finest amenities. We offer the best employee and guest golf privileges in the state-of-the-art golf club! What’s more…this position can accept gratuities.
The Boca Raton Golf & Racquet Club is a 167-acre complex with an 18-hole championship golf course of pure paradise. The City is looking for part-time personnel who will be responsible for providing superior service while maintaining the finest amenities. We offer the best employee and guest golf privileges in the state-of-the-art golf club! What’s more…this position can accept gratuities.
SCHEDULE
Must be able to work flexible hours between 7am - Sunset including weekends and holidays.
Up to 25 hours per week
GENERAL DEFINITION OF WORK:
The Golf Outside Services position is the first and last point of contact for customers at City operated golf courses and is responsible for providing superior service while maintaining the finest amenities. Golf Outside Services maintains a clean, organized work environment while presenting a professional image for the areas of focus that includes, but is not limited to, bag drop, cart barn and practice facilities. This position is required to work a combination of morning and afternoon/evening shifts on weekdays, weekends and holidays. The position may be scheduled up to 25 hours per week (3 shifts).
Acceptance of gratuities is permitted in this position classification. Employee in this position classification shall be responsible for proper reporting (including IRS) of all gratuities.
TYPICAL FUNCTIONS:
- Greets customers upon arrival and provides a fond farewell at their departure
- Retrieves customers golf bag from vehicle and stages on carts for play.
- Prepares, operates and performs light maintenance on the golf car fleet
- Set up, monitor and break down practice facility operations
- Cleans golf clubs following play and returns them to bag drop or vehicle
- Washes golf cars and replenishes supplies following play
- Maintains a clean and organized work area
- Assists with customer’s requests as needed
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of:
- The game of golf and/or golf course operations
- Basic mechanical maintenance practices such as use of grease gun, pneumatic socket wrench, wire brush, and air compressor.
- Basic math functions
- Time management.
- Ability to evaluate situations objectively and make an informed decision and judgement
- Customer focused interpersonal communications
- Problem solving
- Ability to:
- Communicate clearly and effectively, both orally and in writing
- Operate in a high volume, demanding environment
- Establish and maintain effective working relationships
- Manage and prioritize several tasks at the same time
- Safely operate motorized vehicles
- Perform light mechanical maintenance on golf carts to include but not limited to grease front ends, change tires, maintain proper tire pressure, and keep battery terminals free of corrosion.
- Work a fluctuating schedule that may occur during the week and/or weekend, including holidays.
Any combination of education and experience equivalent to graduation from high school. Strong knowledge of or playing experience in the game of golf preferred. Must possess a valid driver’s license.
PHYSICAL DEMANDS:
Exposure to extreme temperatures and weather conditions, and animals/reptiles/insects. Ability to stand for more than two hours at a time, stoop and bend, and use manual dexterity or fine motor skills. Routinely lift items up to 50 pounds. Routinely push or pull items up to 50 pounds. Ability to operate City vehicles including golf cart, driving range picker and other electric or gas golf related vehicles.
POST-OFFER BACKGROUND REQUIREMENTS:
The background check process for this position may include:
- Criminal Background Check
- Employment Verification
- Reference Checks
- Drug and Alcohol Screen
Job description specifications are intended to present an illustrative description of the range of duties, the scope of responsibility and the required level of knowledge, skills and abilities necessary to describe the primary functions of the job. Specifications are not intended to reflect all duties performed by the employees in each position assigned to the class.
Individuals may perform other duties as needed, including work in other functional areas to cover absences or relief, to equalize peak work periods, or to otherwise balance the workload as required by business necessity.
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