Guest Service Representative - Full-Time or Part-Time
Job description
**$500 Sign-on Bonus**
The Guest Services team is vital to the success of our property! Working at the front desk places you at the hub of the hotel with perpetual guest interaction, and we are looking for candidates with a passion to serve others!
A Guest Services Representative is key to the overall experience of our guests-making the first and last impression of our hotel for all of our guests. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you!
What you will be doing:
Maintain a high level of guest service and hospitality | Provide a positive and seamless arrival and departure experience | Promptly and effectively field guest concerns or issues | Interact with guests with a high level of professionalism, tact and diplomacy
The ideal candidate for this position:
A keen sense of being proactive, responsive and caring | Strong communication skills | Hospitality or customer service experience highly preferred | Proficiency in Microsoft Office
We are:
Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.
At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and ignored. They define who we are and how we conduct ourselves with investors, guests and one another.
Vision & Mission - Hotel Equities Atlanta Georgia
What we can offer you:
- Salary based on experience
- Career Growth and Learning Programs
- Flexible Schedule
- Sign-on and Referral Bonus
- Weekend Bonus Pay
- Health, vision and dental insurance
- 401(k)
- Vacation and Sick Pay
- Paid Holidays
- Discount programs for shopping, travel, tickets and more
- GO Hilton Travel Perks
- Access to our Talent team to help you reach your career growth goals
EOE/DFW
Local candidates preferred. Relocation not offered.
All candidates will be required to complete a pre-employment drug screening and background check.
Please note that this job description is not an exclusive or exhaustive list of all functions that a Guest Service Representative may be asked to perform
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