Hostess Cashier - Club Bar & Grill
Full Time
New York, NY 10001
Posted
Job description
Who are we hiring?
Are you looking to work for a world leader in live entertainment? Want to experience the roar of the crowd or the thrill of a lifetime, every night? Join Madison Square Garden Entertainment and you’ll be a part of the action as we make unforgettable happen for our guests. During Arena events, The Grill Room Host/Hostess welcomes, and seats guests and securely stores their coats and personal belongings during service. This individual exhibits a warm, friendly and professional demeanor at all times to further enhance the guest experience.
What will you do?
SPECIAL REQUIREMENTS OF THE JOB:
Our unique talents and backgrounds are what make us a strong and dynamic organization. This is your chance to join a team of professionals and bring your passion to delight guests to our growing company!
What do you need to succeed?
Why is MSG for me?
We invite you to create an exceptional career at MSG
Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Educational requirements may differ from job to job based on the role.
We value diversity and are looking for extraordinary employees of all backgrounds
At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required. #LI-JV1
Are you looking to work for a world leader in live entertainment? Want to experience the roar of the crowd or the thrill of a lifetime, every night? Join Madison Square Garden Entertainment and you’ll be a part of the action as we make unforgettable happen for our guests. During Arena events, The Grill Room Host/Hostess welcomes, and seats guests and securely stores their coats and personal belongings during service. This individual exhibits a warm, friendly and professional demeanor at all times to further enhance the guest experience.
What will you do?
- Set up host stand and coat check room and ensure both are properly stocked.
- Check reservations and phone messages and respond appropriately.
- Greet and welcome guests and check them in using reservation system.
- Escort guests to assigned table and secure their coats and personal belongings.
- Monitor restaurant floor and updates reservation system with table status throughout service.
- Address any guest questions or concerns, escalating to Supervisor as needed.
- Answer the phone in accordance with arena standards.
- Ensure safety of all guests through awareness of Company’s alcohol service guidelines; report any concerns to Supervisor as needed.
- Madison Club Host/Hostess (Coat Check) may also be assigned to work in Catering.
SPECIAL REQUIREMENTS OF THE JOB:
Able to walk and stand during the entire shift.- Lifting, pushing, pulling up to 30 lbs.
- Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.
Our unique talents and backgrounds are what make us a strong and dynamic organization. This is your chance to join a team of professionals and bring your passion to delight guests to our growing company!
What do you need to succeed?
- Previous experience using reservation system and ability to read a floorplan.
- Understanding of restaurant steps of service and ability to determine table status.
- Proven ability to listen, understand and communicate effectively.
- Commitment to guest service and ability to handle a fast-paced environment.
Why is MSG for me?
About Madison Square Garden Entertainment Corp.
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment. The Company presents or hosts a broad array of events in its diverse collection of venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; and The Chicago Theatre. MSG Entertainment is also building a new state-of-the-art venue in Las Vegas, MSG Sphere at The Venetian. In addition, the Company features the original production – the
Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces the Boston Calling Music Festival. The Company’s two regional sports and entertainment networks, MSG Network and MSG+, deliver a wide range of live sports content and other programming. Also under the MSG Entertainment umbrella is Tao Group Hospitality, with entertainment dining and nightlife brands including: Tao, Marquee, Lavo, Beauty & Essex, Cathédrale, Hakkasan and Omnia. More information is available at www.msgentertainment.com.
We invite you to create an exceptional career at MSG
Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Educational requirements may differ from job to job based on the role.
We value diversity and are looking for extraordinary employees of all backgrounds
At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required. #LI-JV1
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