Job description

About Us:

HEIMAT is the world’s first finely tailored concept fitness club, offering 70,000+ sq ft of entirely new way of exercising and living through a stunning gym that invigorates, a culinary concept that nourishes, a beauty service that radiates and cultural programs to cultivate body and soul. This is where a global set of tastemakers, innovators, connoisseurs, and health aficionados come to work, play, and simply be.

Brought to life by RSG Group, HEIMAT is the latest vision for the world’s innovative leader within the fitness and lifestyle sector. Our portfolio has grown to 17 brands encompassing the areas of art, fashion, design, and lifestyle, on top of our core company focus: fitness. With over 6 million members, we are Europe’s largest fitness operator with nearly 1,000 fitness clubs and 41,000 employees across 48 countries. With global headquarters in Berlin and continuous expansion across Europe, we are now thrilled to be expanding across North America.

Why Us:

Despite our rapid development, our founder and CEO Rainer Schaller has never lost sight of the fact that the focus is on people and their individual strengths. As an employer, we live out our family values every single day and are proud of our employees. Join us and make a mark with your ideas and input. For more information about our company, please visit our website: https://heimat.com

We attribute much of our success to our company culture. We’re down-to-earth, reliable, and entrepreneurial – but also enthusiastic, collaborative, and creative. If this feels like you, we can’t wait to get to meet you!

Key Responsibilities:

· Create, form, and cultivate the brand’s community and a welcoming and unique club atmosphere for our Los Angeles location.

· Oversee a welcoming atmosphere for all club operations, including membership acquisition.

· Oversee recruiting, hiring, training of a high-performing club team.

· Lead with example and maintain a positive team spirit.

· Monitor member satisfaction and ensure a consistently evolving world class member experience, echoing the brand values.

· Control operational expenditure against budget, whilst challenging the status quo an entrepreneurial culture balancing commercial performance with member experience.

· Manage all members facing events, including communications with our marketing team.

· Support senior leadership as a strategic team player within the leadership team.

Requirements:

• Minimum of 10 years of management in a hospitality, hotel and beverage, fitness, or retail industry, including direct experience revenue generation, client satisfaction, recruiting/onboarding, people management, and development. With minimum of 8 years’ leadership experience, overseeing multiple departments and direct reports.
• Ability to proficiently use POS and CRM systems, timekeeping, and any other computer programs required to meet business needs of the club.
• Must be able to work flexible schedule to include days, nights, weekends, holidays, and special events.
• Must have exceptional time-management skills and be able to execute tasks and responsibilities in an ever-changing environment. Must be flexible and be able to deal with a bit uncertainty and manage problems as they arise.
• Must be proactive and possess strong organization and prioritization skills. Must have a high attention to detail. Exercise good judgment in decision making.
• Must demonstrate excellent communication skills and be able to communicate clearly in all various modes (verbal, written, text, etc.). Must have well-developed interpersonal skills and a positive attitude.
• Must be able to lift upward of 50lbs. Must be able to move or assist in the movement of heavy equipment or machinery. Must be able to climb and descend stairs multiple times a day.
• Natural leader that is organized and structured, coupled with a warm and friendly nature.
• Passion for fitness.

At RSG Group, we believe that our diversity fuels innovation and benefits our team members as well as our club members. All qualified applicants will be considered for employment without attention to race, color, ethnicity, ancestry, national origin, religion, gender, gender identity, sexual orientation, age, genetic information, veteran, marital status, or disability status.

Job Type: Full-time

Pay: $165,000.00 - $170,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Night shift
• Weekend availability

Ability to commute/relocate:

• Los Angeles, CA 90038: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hospitality management: 10 years (Required)
• Leadership: 8 years (Required)

Work Location: One location

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