Job description

All About Us::Mosaic is a different kind of interiors distributor, delivering a unique approach to meet the imaginative needs of a new generation of builders and remodelers. Providing exceptional customer service and a wide array of products, we pride ourselves on our unique selections, creative designs and optimum solutions. Offering custom cabinetry, plumbing, lighting and a variety of tile, stone and flooring, Mosaic partners with leading national and international suppliers to ensure that our customers receive the very best in options to fit all budgets and tastes.

Headquartered in Chantilly, VA, Mosaic occupies a broad geographic footprint with nine locations across Virginia, Maryland and North Carolina as well as a Central Servicing Center and Warehouse located in Doswell, VA. Each of our Design Centers house state-of-the-art showrooms, dedicated contractor sales counters and on-site, fully stocked warehouses.
All About You::Mosaic's Central Service Center (CSC) is currently seeking a Warehouse Office Administrator to join our growing team! As the Warehouse Office Administrator you will support the Warehouse Operations Manager and work regularly with warehouse,office, and other management staff
What You'll Do::Process daily office administrative functions, including but not limited to the following;

• Motivate, Train, and Support team members
• Processing shipping errors with vendors/stores
• Invoicing and delivery fee processing
• Problem invoice resolution
• Open purchase order reports
• Open sales order reports
• Breakage and Sample write-offs
• Delivery calendar management and communication
• Daily productivity measurements
• Filing
• End-of-day reporting
• Will call and future delivery auditing
• LTL paperwork processing and tracking
• Lead CSC Communications with locations
• General office functions and process improvement
• Assist in all other elements of the CSC as directed.

What We're Looking For::

• Comfortable building and maintaining professional relationships with customers
• Highly organized, self-sufficient and comfortable working independently
• Thorough and detail-oriented, with an excellent focus on obtaining optimal results
• Focused on providing exceptional customer service
• Ability to effectively communicate and problem-solve
• Proficiency to multi-task in an effort to complete all duties in a timely and productive manner
• Problem solving and analytical skills
• Computer skills to include Microsoft Word, Excel and Outlook
• Comfortable maintaining a positive and professional attitude

Why You'll Love Working Here::

• Competitive salary, commissions and participation in net profit-sharing
• Medical, Dental, and Vision Insurance
• Paid Holidays (including your birthday!)
• Generous PTO
• No Weekends
• 401k Employer Matching Program through John Hancock
• Employee product discounts
• Flexible schedules with an understanding of a needed and deserved work-life balance
• Limitless growth opportunities

Job Type: Full-time

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

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