Job description

About us

Site for Sore Eyes continues, as it did when their first optical store opened in 1979, to go beyond- providing the best quality eyewear, accurate eye exams and fast, courteous service from our sales staff and opticians- to serve Northern California with exceptional value. With over 40 locations, each of our California eyewear stores is individually owned, operated, and has its own unique style. What is common to each, however, is the attention dedicated to eyecare services and our selection of eyewear products. Along with a combination of style and service, each eye care center offers great prices on our products and services. Site for Sore Eyes understands that deciding on eye exams, contact lenses or eyeglasses requires time and care. Our knowledgeable staff ensures you are confident in your eyewear and comfortable with your purchase before you walk out the door. Quick to answer questions or give fashion advice on eyeglasses, Site for Sore Eyes really is the eyecare store next door!

History
Established in 1980.

Site for Sore Eyes has been in downtown Palo Alto for the past 30 years.

If you are an Optician looking for a great opportunity to work with a fun team in a friendly, non-corporate environment....this could be for you! As our business is independently-owned and operated, we rely on and value our associates and the experience they bring.

This position are designed to educate and assist patients in selecting their contacts, lenses and frames. In addition, ordering lenses and contacts, answering phones, patient follow up, maintaining inventory and other related duties. We're looking for strong individuals to join our team who are detail oriented; both sales and service oriented, and enjoy a career in the optical field. If you excel at customer service, we are looking for you!

A candidate for this position should possess the following:

- Great sales skills
- Full understanding of vision plan benefits and reimbursements
- Outstanding interpersonal and customer service skills
- Great problem solving skills
- Professional demeanor and appearance
- Strong communication skills
- Pleasant, courteous and responsible
- Ability to learn quickly, retain information, and perform with accuracy
- Excellent written and verbal communication skills, as well as phone manner
- Dependable and reliable
- Have the ability to multi task
- Detail oriented
- Multi-lingual speaking is a plus

Duties are inclusive of all jobs needed, but are not limited to:

- Write up and process optical orders for contacts
- Obtain insurance verification and authorization
- Check in orders when they arrive and verify prescriptions
- Call patients to pick up glasses, contacts and confirm appts
- Interact with Optometrists on patient needs and requests and questions
- Keep office clean and updated
- Perform other duties as directed by Office Manager
- Detail minded with meticulous hand skills
- Knowledge of lensometry
- Can present eyewear from value to luxury, to a variety of customers
- Retail optical sales experience
-You're confident, motivated and have stable work history.

Please respond with your resume. We look forward to hearing from you. Good Luck!

Job Types: Full-time, Part-time

Pay: $22.00 - $33.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Opticians: 2 years (Required)
• Sales: 4 years (Required)

Work Location: One location

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