Parking Services and Revenue Representative
Job description
Parking Services and Revenue Representative
(001464)As a part-time Parking Services and Revenue Representative you will provide excellent customer service and collect revenue from our customers that use the parking garages at SEA airport.
- You will provide customer service in the parking facility.
- You will collect revenue from those exiting the parking facility.
- You will drive for extended periods of time to conduct nightly inventory of all vehicles parked in the garage with the use of drive-through automated technology.
- You will assist customers in the parking garage as part of the Ambassador Program with a variety of questions and concerns.
- You will work an unscheduled part-time position that requires working a variety of shifts, covering the needs of the operation.
- Experienced – You have customer service experience and the ability to lift up to 30lbs with or without a reasonable accommodation.
- Educated – You possess a High School Diploma or GED.
- Desired – We hope you have six (6) months or more of cashiering experience, excellent customer service, problem solving in a high-volume and fast paced work environment.
- Committed to Equity – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.
- Technologically Savvy – You have technical skills in using a 10-key adding machine, electronic cash register, and a computer keyboard during each shift.
- Customer Service Minded – You are skilled in effectively providing a high level of customer service and problem solving in a fast-paced environment.
- Cash Handling – You have excellent cash handling abilities including counting dues, providing accurate change, and accountability for monies received is essential.
- Work Schedule – This position is unscheduled part-time for a seven day per week and twenty-four hours per day facility. Availability to work a variety of shifts (day, swing, graveyard) seven days per week on short notice is required.
- Work Environment – May work 80% - 100% of shift walking in an outdoor environment or driving a customer service vehicle throughout the facility. Cashiering duties will be within a Toll booth and has a sit/stand option. Will be exposed to vehicle and exhaust fumes.
- Washington State Residency Requirement – Employees must establish a residence in Washington state within 30 days of their first day of employment and must maintain a residence in Washington State during their employment with the Port of Seattle. If a position is eligible to telework, work performed while teleworking must be performed in Washington State.
- Overtime Eligible – You are eligible for overtime pay in this role.
- Security Requirements – As the successful candidate, you must pass a Transportation Security Administration (TSA) background check as well as a criminal history background check with the Federal Bureau of Investigation (FBI). Your employment will be contingent upon obtaining a Port of Seattle ID badge upon clearance.
- Union Representation – This position is represented by Teamsters union, Local 117.
The Port of Seattle offers an extensive benefits package that rewards our staff for their valuable contributions towards the Port‘s mission. In addition to the summary below, benefit details for non-represented positions can be found on the Port of Seattle‘s website. If the position is represented by a union, please refer to the “Collective Bargaining Agreement” or contact the appropriate Union Representative for specific information related to benefits and eligibility.
- Healthcare – Medical, Dental, and Vision Care with options that work for you and your family.
- Paid Vacation – Just about four weeks per year that increases with tenure to rest and rejuvenate.
- Paid Sick Leave – At least one hour of sick leave for every 40 hours worked.
- Holidays – More than ten days per year to celebrate with family and friends away from work.
- Pension/Retirement Plans – A pension and additional savings plans to prepare for your future after the Port.
- Getting to Work – From subsidized parking and a low-cost public transit card to alternative work arrangements giving you an opportunity to work from home.
- Parental Leave – Six weeks of paid leave to spend with new additions to your immediate family.
- Development – From tuition reimbursement, training, stretch assignments and internal internships, we support a learning culture.
- Equity, Diversity, and Inclusion – The Port of Seattle values diversity as a source of innovation and strength. We are actively working across the organization to create a culture where all employees – regardless of race, gender, and other identities – succeed and reach their fullest potential.
- Work-Life Balance – We provide the resources to help you create habits to be healthy and balanced.
- Mission Driven – We are focused together in promoting economic opportunities and quality of life in the region by advancing trade, travel, commerce, and job creation in an equitable, accountable, and environmentally responsible manner.
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