Program Assistant Mid (BRM)

Background
On behalf of the American people, the U.S. Agency for International Development (USAID) promotes and demonstrates democratic values abroad, and advances a free, peaceful, prosperous world. In support of America's foreign policy, the U.S. Agency for International Development leads the U.S. Government's international development and disaster assistance through partnerships and investments that save lives, reduce poverty, strengthen democratic governance, and help people emerge from humanitarian crises and progress beyond assistance.
The USAID objective is to support partners to become self-reliant and capable of leading their own development journeys and make progress toward this by reducing the reach of conflict, preventing the spread of pandemic disease, and counteracting the drivers of violence, instability, transnational crime, and other security threats. USAID promotes American prosperity through investments that expand markets for U.S. exports; creates a level playing field for U.S. businesses; and supports more stable, resilient, and democratic societies. USAID stands with people when disaster strikes or crises emerge as the world leader in humanitarian assistance.
This position is located in the Office of Budget and Resource Management (BRM). The mission of BRM is to strengthen USAID’s capacity to manage its resources more effectively in order to deliver results and outcomes in the field. This position will support the Director of the BRM (Senior Executive Service) and Deputy Director (Senior Leadership Group).

Scope of Work
The Program Assistant provides front-facing support to the Office of Budget and Resource Management (BRM) by performing a variety of both complex and routine administrative and analytical duties that are critical to the overall functioning of the BRM. The duties range from basic office tasks such as answering multi-line telephones, managing official correspondence, and distributing mail to coordinating with USAID bureaus/offices, managing conference room calendars and assigning invitations and scheduling requests to appropriate action offices.
The incumbent will be primarily responsible for acting as the office receptionist and will be required to personally handle routine inquiries and responses requiring knowledge of the organization's activities and/or its internal administrative procedures.

Duties and Responsibilities
1. Responsible for directing office guests, screening, and routing telephone calls, greeting and escorting visitors;
2. Exercises exclusive control over the long- and short-term calendar of assigned principal, makes travel arrangements, and responds to scheduling requests;
3. Maintains and updates contact lists, listservs, databases, and directories;
4. Monitors and tracks invitations and scheduling requests for the Director and Deputy Director, and assigns recommendations to appropriate action offices;
5. Provides advice and guidance to managers and employees on questions and situations related to administrative management services;
6. Responds to routine inquiries and inquiries requiring knowledge of the organization’s activities or its internal administrative procedures;
7. Initiates and closes out invitations and scheduling proposals utilizing the Agency Correspondence Tracking System (ACTS);
8. Interacts with Agency bureau/independent office staff and interagency community members to coordinate a variety of administrative tasks;
9. Prepares travel related documents and makes travel arrangements on behalf of BRM principals;
10. Coordinates logistics for conference room reservations (audio-visual equipment, room set -up, special accommodations, etc.) for events coordinated by the Front Office;
11. Responds to non-technical requests and follows-up to ensure that all issues have been addressed;
12. Acts as team player in partnership with Special Assistant ensuring that backstop support is provided in the absence of administrative support staff;
13. Performs other duties as assigned.
14. Acts is primary liaison to ES AMS officers and tracks deadlines for performance management, recruitment and staffing, personnel actions, off-boarding, and on-boarding in accordance with Agency deadlines;
15. Performs other duties as assigned.

Strong Skill Sets Needed
? Calendar Management
? Organization and Planning
? Multitasking and Prioritization
? Customer Service and Interpersonal Skills
? Teamwork and Collaboration
? Oral and Written Communication

Required Qualifications
1. Proficiency in the use of Google Applications and Microsoft Office Suite (Word, Excel, PowerPoint);
2. Ability to work in a fast-paced environment with competing and shifting priorities;
3. Ability to efficiently multitask and prioritize workload accordingly;
4. Ability to establish and maintain effective working relationships and interact with people at all management and support levels; and
5. U.S. citizen eligible to obtain a secret level security clearance.

Education
Bachelor’s Degree or Associate’s Degree is required and two to three years of relevant experience.

USAID Assumptions and Constraints
1. Support may be required outside of core hours. The contractor will be notified in advance if after-hours support is required.
2. On-Site work may be required.
3. Travel is not required.

Place of Performance
Ronald Reagan Building (RRB), Washington, D.C.
PM Consulting Group LLC is an EEO employer - M/F/Vets/Disabled

In order to ensure the health and safety of PMCG's employees and families, all employees are required to receive vaccinations as determined by the President’s Executive Order No. 14042, Ensuring Adequate COVID-19 Safety Protocols for Federal Contractors, issued on September 9, 2021 and the Safer Federal Workforce Task Force COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors, which require COVID-19 vaccinations for all PMCG employees regardless of work location unless a medical or religious accommodation is granted by PMCG. PMCG requires all newly hired employees to be fully vaccinated (meaning two weeks after the employee receives the Johnson & Johnson single-dose vaccine or the second dose of the Pfizer/Moderna vaccines) or have an approved medical or religious accommodation by December 8, 2021 or by their start date if it is after December 8th, 2021.

PM Consulting Group provides equal employment opportunities to all applicants and employees, without regard to race, color, ancestry, national origin, sex (including pregnancy, gender identity or expression), sexual orientation, marital status, religion, age, disability, genetic information, or veteran status.