Program Coordinator II (Bureau of Recovery Services)
Job description
The mission of the Boston Public Health Commission (BPHC) is to protect, preserve, and promote the health and well-being of all Boston residents, particularly the most vulnerable. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of antiracism and advance racial equity and justice through each of our bureaus, programs, and offices.
Duties
In addition to all duties in Program Coordinator I, Program Coordinator II will perform these duties:
- Develops, implements and manages projects and/or initiatives for the PAATHS Access to Care Program in the BPHC Addictions Bureau.
- Develops and implements activities to ensure effective operations and compliance with established standards and/or contracted goals & objectives. Serves as a Team Leader on specific projects.
- Coordinates activities which may include: fiscal monitoring; grant writing; monitoring of funded programs or agencies to ensure compliance; report preparation and writing; and assisting with developing and distributing communications, brochures and educational materials. Delivers services according to established program protocol. Oversees client transportation.
- Coordinates/oversees activities which may include: crisis management, patient navigation, insurance prior authorizations for client placement, health education; training; development and oversight of RFP's and grants; and developing and distributing communications, brochures and educational materials. Provides case management duties as assigned. Oversees triage and evaluation of clients entering program.
- Collaborates and meets with management staff to determine program requirements, standards and goals.
- Evaluates projects or initiatives to determine effectiveness and to recommend changes/improvements.
- May supervise employees; trains and evaluates staff; reviews the work of subordinates for completeness, accuracy and content.
- Assists in overseeing specialized research and evaluation projects.
- Delivers services according to established program protocol.
- Performs other duties as required.
This job description is based on the Program Coordinator Series. May be required to perform any and all duties and responsibilities of Program Coordinator I1, as set forth in the BPHC Program Coordinator Series.
Minimum Qualifications
- Master's degree in Public Health, Health Policy Administration, Social Work or a related discipline, such as sociology, organizational psychology, public health nursing, or health communications required; OR BA/BS and 2 years of equivalent experience in public health program coordination, management and/or community organizing; OR 5 years of equivalent experience in public health program coordination, management and/or community organizing may be substituted for undergraduate degree. Licenses, certifications or program specific experience may be required by grant or program needs. Mental health or social work license strongly preferred.
- Demonstrated experience coordinating and implementing complex projects in the area of position.
- Demonstrated experience or related requirements as established by the program may be needed.Expereince working with active drug users required.
- Ability to write clear, concise reports, and to follow and to give written and oral instructions in a precise, understandable manner.
- Ability to understand, explain, apply the laws, rules, regulations, policies, procedures of unit activities.
- Ability to supervise, including: planning and assigning work; evaluating and motivating staff; determining the need for disciplinary action; and either recommending or initiating disciplinary action.
- Ability to provide coverage at offsite navigation locations at Carney Hospital, St. Elizabeths, South End Community Health Center, and Boston Healthcare for the Homeless outpatient clinic.
- Bilingual fluency preferred.
- Must hold a valid Massachusetts Driver's License with safe driving record (copy of driving record will be required.)
- Ability to establish rapport with others and to maintain harmonious working relationships with others.
- Advanced knowledge & experience with MSOffice, MSWord/Excel,
- Advanced experience with and knowledge of local community agencies and health care providers.
- Exceptional organizational skills with the ability of developing time lines and meeting deadlines.
- Demonstrated cultural competence with the diverse ethnic, cultural and socio-economic groups.
- Excellent interpersonal skills and ability to communicate effectively.
- Bilingual and/or bicultural applicants encouraged to apply.
Additional Information
City of Boston Residency Required, A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for., This position requires direct client/patient contact and as a result of such direct contact, certain immunizations will be recommended and/or required prior to commencement of employment duties., Any position that requires an advanced degree will be subject to education verification, This is a grant funded position, The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply
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