Responsibilities

• Provide care according to physician’s instruction and in accordance with recognized techniques and procedures and established standards and policies to maintain the health and general well-being of the patient.
• Provide preoperative and post-operative teaching for both patient and family members.
• Provide assistance during surgery or other procedures as indicated.
• Set up patient for surgery including prepping area, draping with sterile drapes, setting up clean tray with anesthesia and preparing instruments.
• Scrub in as assistant to surgeon. Hand instruments and cut suture, keep operative area clean and organized. Administer anesthesia as directed by physician.
• Prepare equipment and paperwork for surgery.
• Maintain appropriate records and documentation.
• Rooming & completing patient intake/obtaining HPI.
• Scribing while assisting with exams; attention to detail is key.
• Sun protection education.
• Sun cancer education.
• Clean and sterile technique are used throughout the practice.
• OSHA compliancy.
• HIPAA compliancy.
• Knowledge of suture types.
• Ability to assist in wound care, suture removals, staple removal.
• Setting up & assisting with procedures (i.e., biopsies, excisions, lasers, injectables, etc.).
• Sterilizing instruments & packing instruments.
• Preparing & stocking rooms.
• Schedule future appointments when applicable.
• Return patient voicemails throughout the day (all calls returned before leaving for the end of the day).
• Follows protocol to ensure Quality MIPS measures are completed for each patient.
• Familiarity and knowledge of current products; ability to discuss and recommend them to patients in the room.
• Ability to set up all lasers and assist on treatment (intraocular eye shields, numbing, visia photos, etc.).
• Exercises problem-solving and conflict resolution skills when dealing with patients.
• Ensures the patient feels welcome to the practice.
• Empathetic with patients’ needs and concerns.
• Promptly addresses patient complaints and other patient-related issues, including management involvement.
• Directs staff to the appropriate supervisor or manager to streamline workflows and increase efficiencies.

Qualifications

• Experience: Strong understanding of healthcare administration and management. Certified medical assistants are ideal.
• Candidates with dermatology experience will be given preference.
• Dermatology certification required for candidates without dermatology experience, upon hiring.
• Able to work in a fast-paced, high-demand environment.
• Education: Bachelor’s degree preferred (MA certification and applicable experience suffice).
• Physical requirements: Able to sit, stand, and move around for long hours at a time. Able to lift up to 25 pounds
• Language proficiency: excellent verbal and communication skills.
• Manages own workload effectively while being flexible to new demands.
• Ability to accept and delegate responsibility, make sound judgments and accurately assess when to refer issues to the administrative/management team.
• Familiar with EHR software for healthcare systems.
• Excellent customer service with a patient focus.
• Must be able to pass background check.
• Reliable transportation.

Benefits

• 401K + Matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off & six paid holidays
• Cosmetic perks include discounts on treatments and procedures
• Medical perks include discounts on medical visits