The Travel Services Associate helps improve the environmental impacts of transportation and expand mobility options to our neighbors across the Triangle through community education and engagement as well as corporate partnerships for fundraising and grants. This position is responsible for providing public and commuter assistance about travel options and alternatives to driving alone. This position provides fundraising support, assists in annual grant development, and supports the Transportation Demand Management (TDM) team and its regional partners, which includes marketing and attending events and networking on behalf of GoTriangle and the TDM team. The Travel Services Associate reports to the Sustainable Travel Services Manager.

Essential Duties and Responsibilities:

• Research and create commuter plans for individuals and common commute routes.
• Attend in-person outreach and networking events for relationship development and to educate the public about commute options and sustainable travel services.
• Enter, maintain and clean database entries in proprietary software systems.
• Perform database exports and analyze data to create written summaries, visual reports, or presentations.
• Monitor trends on an ongoing basis for changing needs of the community.
• Meet with TDM partners to discuss strategies, updates each other on the developments, changes, and present findings relating to travel as it affects TDM programming.
• Other duties as assigned.

Minimum Knowledge, Skills and Abilities:

• Bachelor's Degree or an equivalent combination of education and work experience.
• Bilingual in fluent Spanish required.
• Valid North Carolina Driver's License.
• One year experience in public outreach, tabling and engagement.
• One year of successful fundraising and grant writing experience.
• Availability to work outdoor events on weekends and evenings.
• Database maintenance experience to include running reports and analyzing data.
• Ability to operate computers, copy machines or multi-line telephone systems for both data entry, word processing, and/or accounting purposes.
• Intermediate level proficiency using Microsoft Word and Excel (i.e. pivot tables, charts, etc.).

Working Conditions:

Works often in an office environment where there is minimum exposure to dust, noise, or extreme temperatures. May be moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals while visiting operating facilities, during which the incumbent should observe all policies and procedures, safety precautions and regulations, and use all protective clothing and devices provided.

Salary Range $35,014 - $ 65,471 (Based on Education & Experience).

GoTriangle is an equal opportunity employer.