Job description

Position Summary

This leadership role is responsible for direct oversight and leadership to an assigned underwriting team within one of the six regions at AgriSompo North America. This leader has authority for personnel actions and oversees day-to-day operations within the underwriting department.

Essential Duties & Responsibilities

• Directs activities of the team; includes planning of work activities and overall team performance.
• Ensure team is following up on policy errors on a regular and/or daily basis, and assist with resolution of those errors where assistance is needed.
• Help your team minimize the occurrence of Late Reporting Reductions (LRRs) for your region.
• In partnership with an Underwriting Lead or as designated within your team, research and resolve complex issues.
• Ensure decisions on your team conform to FCIC regulations and procedures, and to established Standard Operating Procedures for the National Operations department.
• Ensure your team is providing Best in Class service to our agents and farmers by providing timely and accurate policy servicing.
• Identify areas of training needed within your team and obtain and consult with the proper resources to help fulfill these needs.
• Serves as a point of contact for leaders on all underwriting and sales support team needs; answer questions, take feedback/communications and independently make decisions or resolve issues, outside of guidelines, as they arise.
• Depending on the number of direct reports you have, you may be assigned a book of business.
• Oversees staffing and job development activities such as hiring, training, employee performance management, task delegation, coaching, promotions, corrective actions, terminations, etc.
• Develop, communicate and manage individual staff performance expectations that align with company goals.
• Hold regular conversations with your direct reports, to ascertain employee engagement, drive innovative solutions, and understand the needs of the region, agents, insureds and staff.
• Provide recommendations and solutions to Regional, National and applicable Leadership based on the conversations held with your team.
• Assist the Regional Operations Manager as needed in support of the needs of the region and the Regional Vice President.

Position Requirements

• Bachelor’s degree preferred in business, agriculture, or equivalent related experience.
• 5 years of MPCI experience preferred, with increasing levels of responsibility.
• Ability to look deep and think broadly to solve complex problems and provide effective solutions. Not afraid to challenge the status quo, and actively seeks out innovative ways to solve problems.
• Best in class customer service skills.
• Strong organizational and time management skills, and the ability to manage several simultaneous projects in a dynamic, fluid environment.
• Ability to work both independently and as strong team contributor and collaborator.
• Excellent written and verbal communication skills.
• Proficient computer skills, including a working knowledge of the Microsoft Office Suite.
• Travel required for trainings and meetings, up to 20%.

Physical Requirements & Work Conditions

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Ability to stand or sit constantly/continuously.

Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

Environmental Conditions
The work environment described here are meant to be representative of those an employee would normally encounter while performing the essential functions of this job.

The physical environment requires the employee to work inside where there are limited extremes to heat and/or cold; moderate noise; a normal office environment.

Travel required for meetings and trainings.

This description reflects the assignment of essential functions and is not intended to be an all-inclusive list of the duties and responsibilities of the job. Nothing in this job description restricts the organization’s right to assign or reassign duties and responsibilities to this job at any time.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

Salary Range: $60,000– $80,000 Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience

At Sompo International, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution.
• Pharmacy benefits with mail order options.
• Dental benefits including orthodontia benefits for adults and children.
• Vision benefits.
• Health Care & Dependent Care Flexible Spending Accounts.
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children.
• Company-paid Disability benefits with very competitive salary continuation payments.
• 401(k) Retirement Savings Plan with competitive employer contributions.
• Competitive paid-time-off programs, including company-paid holidays.
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits.

Sompo North America is an equal opportunity employer committed to a diverse workforce. M/F/D/V

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: Remote

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