Job description
This position is responsible for: Greet patients in accordance with Nemours Standards of Behavior. Perform registration and check-in and check-out functions for clinic(s). Verify and update demographic, insurance, PCP and authorization/referrals information when required at each encounter.
Job Requirements
- Documentation: Ensure all annual mandatory forms are complete, accurate, updated and on file in accordance with NCC policies.
- Financial: Collect all copay, coinsurance and self pay amount due for services rendered. Adhere to end of day business processing standard by verifing that cash analysis and receipts balance.
- Scheduling: Schedule follow-up appointment as instructed via the appointment disposition.
- Workqueues: Process encounters via the registration and check-out workqueue daily.
- All other duties as assigned by supervisor or manager.
Job Requirements
- High School Diploma required. Specialized (1 year of training beyond high school).
- Minimum of one (1) to three (3) years experience required.
- Medical Office Experience required.
- Referral experience required.
- Bi-lingual (English, Spanish) Preferred.
- EPIC experience preferred.
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