Job description

Synchrony Lab is recruiting for a VP of Lab Operations to join our team. This role will be responsible for multi-site Laboratory operations in Louisville, KY and Charlotte, NC. This position will be based out of the Synchrony Home Office in Louisville, KY.

Duties and Responsibilities

1. Execute the division’s strategic and current business plans and budgets to ensure all regional laboratories can respond to year-over-year growth forecasts for sales and margins. Drive continued top line growth through the deployment of proprietary, innovative tests and services that enhance customer relationships.
2. Represent the company through deepened relationships with vendors, customers, trade associations, governmental agencies and professional organizations.
3. Utilize performance metrics to monitor laboratory performance and achieve revenue and margin targets.
4. Lead the operations to advance strategy, culture, talent development, and operations with an emphasis on productivity, efficiency and quality.
5. Provide thought leadership in the development and execution of the division’s strategic plan
6. Establish and communicate a clear vision for the business to customers, business partners and employees, enhancing the company’s competitive advantage.
7. Ensure compliance with applicable local, state, federal and international regulations governing clinical reference laboratory Quality, and transport of clinical specimens
8. Assist in the professional growth of laboratory team members.
9. Develop and mentor a large diverse team located at multiple locations
10. Plan and execute integrations & initiatives for change & laboratory improvements
11. Participate in the review and/or approval of new test or service feasibilities
12. Attend technical conferences as appropriate.

Essential Functions

• Drive continued growth through the deployment of proprietary, innovative tests; superior pricing strategy; services that enhance customer relationships; increased sales force effectiveness
• Understand changes in the healthcare industry that could potentially impact business opportunities. Utilize insight from market research to determine current business needs and opportunities for future business growth. Leverage existing relationships and establish new ones to achieve ongoing revenue
• Build and foster an environment of excellence and inclusion by assessing current talent and developing a high-performing team while establishing clear direction of responsibilities, objectives and goals that maintain an ongoing focus on business development and superior client service. Provide employees authority, training, information and resources to achieve their full potential and maintain a culture of accountability and execution
• Position and communicate the vision and services of the organization to customers, business partners and employees by maintaining a high degree of external visibility to enhance the division’s credibility and maintain competitive advantage
• Support the development of collaborative relationships and foster an environment of open communication that stimulates a team oriented and inclusive atmosphere to solve problems and identify new business opportunities

Qualifications

• Minimum of 5 years of progressive responsibilities in healthcare management
• Leadership experience in Clinical Laboratory industry required
• Demonstrate a detailed understanding of laboratory management regulations (CLIA & CAP)
• Previous experience running operations; preferably lab-related
• Previous experience leading Revenue and Margin growth
• Previous experience with P&L responsibility, highly preferred
• Extensive experience developing and delivering annual operating budgets
• Proven success in leading change, developing talent and service delivery
• Possess inspiring leadership presence and ability to collaborate with executives, peers and employees
• Possess a strong work ethic and commitment to building a winning culture
• Demonstrated strategic approach to drive performance and continuous improvement
• Ability to effectively interact with multiple disciplines, strong teamwork orientation, results driven and technical knowledge of lab environment and logistics/supply chain
• Experience working, presenting and communicating with key stakeholders

License/Education

• Bachelor’s degree required with focus in healthcare highly preferred
• Advanced degree (MBA or PhD) preferred

Let’s talk about benefits.

• Competitive salaries and weekly pay
• Student loan repayment, scholarships, and tuition reimbursement
• Health, dental, vision, and life insurance kick in on the first of the month after your start date
• 401(k) Match
• Bonuses for attendance, referrals, and gas
• Quarterly employee recognition ceremonies
• And so much more!

Synchrony Health Services complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Synchrony Health Services cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo.
Synchrony Health Services 遵守適用的聯邦民權法律規定,不因種族、膚色、民族血統、年齡、殘障 或性別而歧視任何人。

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: One location

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